At a Glance
- Tasks: Support customers through their claims journey with empathy and precision.
- Company: Join Allegiant Finance, a friendly and professional team.
- Benefits: £24,023 salary, 25 days holiday, hybrid working, and paid parking.
- Other info: Enjoy a modern office with great transport links and facilities.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: 1 year+ experience in claims or customer service required.
The predicted salary is between 31500 - 38500 £ per year.
About the Role
Are you a people person with an eye for detail? At Allegiant Finance, we’re looking for Claims Handlersto join our friendly and professional team.
You’ll be the first point of contact for our customers, guiding them through their claims journey with empathy and precision.
If you're passionate about delivering great customer experiences and ready for a new challenge, we want to hear from you.
Key Responsibilities
- Support customers through the claims process with professionalism and care
- Liaise with financial service providers and regulatory bodies like the Financial Ombudsman Service
- Review and assess key documents like Final Response Letters and FOS outcomes
- Maintain accurate records in our CRM system
- Communicate clearly via phone, email, and post
- Manage time-sensitive tasks such as redress offers and final decisions
- What We’re Looking For
- 1 year+ experience in claims or customer service
- Excellent communication and interpersonal skills
- Empathy, patience, and attention to detail
- Organised, proactive, and able to meet deadlines
- What You’ll Get
- £24,023 annual salary
- 25 days holiday + bank holidays
- Hybrid working
- Paid parking
- Modern office with excellent facilities
- Great transport links
- #J-18808-Ljbffr
Claims Handler in Warrington employer: Allegiant Finance Services Limited
Allegiant Finance Services Limited is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for professionals passionate about credit control. With a focus on employee growth, the company offers comprehensive training and development opportunities, ensuring that team members can thrive in their roles while making a meaningful impact on customers' financial well-being. Located in a dynamic environment, Allegiant fosters collaboration and innovation, providing unique advantages for those looking to advance their careers in finance.
Contact Details:
Allegiant Finance Services Limited Recruitment Team
