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- Tasks: Provide 1st/2nd line IT support to schools and enhance their tech systems.
- Company: Top UK IT Solutions provider with a supportive team culture.
- Benefits: Competitive salary, bespoke training, Microsoft certs, free parking, and pension scheme.
- Why this job: Enjoy varied work supporting education while developing your IT skills.
- Qualifications: Experience in IT support and a passion for helping others.
- Other info: Join a tight-knit team with excellent career growth opportunities.
The predicted salary is between 26000 - 31000 £ per year.
Location: Trafford Park, Greater Manchester
Salary: £26,000 - £31,000
Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT Support Engineer who can assist with supporting their customers within the education sector both remotely as well as on site. The MSP that you will be working for is an incredible outfit with superb training plans and facilities, and has a very good bunch of Engineers who are tight-knit, so you will get truly looked after here.
Within this role you will be working as part of a Service Desk team taking tickets supporting different schools in the North West, as well as occasionally supporting these in person.
Benefits:
- Bespoke system training
- Microsoft certs paid for
- Free parking
- Pension Scheme
- Fuel Expenses
What You'll Do:
- Deliver 1st / 2nd Line Support IT Support to schools / education customers.
- Manage and enhance IT systems, networks, and infrastructure for optimal performance.
- Conduct on-site visits across the North West to provide technical support and strategic guidance.
- Quickly troubleshoot and resolve hardware, software, and network issues.
- Collaborate with educational staff and corporate clients.
IT Support Engineer in Manchester employer: Allegiance Technology
Contact Detail:
Allegiance Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector, especially those who work in education. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got any relevant projects or experiences, don’t hesitate to share them during interviews. Bring along examples of how you've tackled tech issues or improved systems in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like our fantastic MSP partner. Express your interest and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep learning! Stay updated with the latest tech trends and certifications. This not only boosts your CV but also shows potential employers that you're committed to growing in your role as an IT Support Engineer.
We think you need these skills to ace IT Support Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight relevant experience, especially in education or similar sectors, and don’t forget to mention any technical skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your skills can benefit our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, especially in a school environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Allegiance Technology
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around 1st and 2nd line support. Be ready to discuss common issues you might encounter in schools and how you would resolve them. This shows you're not just a techie but someone who understands the specific needs of the education sector.
✨Showcase Your Communication Skills
As an IT Support Engineer, you'll be working closely with educational staff. Practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate effectively, as this will be crucial when collaborating with clients and colleagues.
✨Highlight Your Problem-Solving Abilities
Prepare examples of past experiences where you've successfully troubleshot and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your analytical skills in action and how you approach challenges.
✨Research the Company Culture
Get to know the company’s values and work environment. Since they pride themselves on being a tight-knit team, think about how you can fit into that culture. Bring up any relevant experiences that show you thrive in collaborative settings, which will resonate well with the interviewers.
