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- Tasks: Provide technical support for educational customers, both remotely and on-site.
- Company: Leading IT Solutions provider in the UK with a focus on education.
- Benefits: Competitive salary, generous benefits, and strong training opportunities.
- Why this job: Make a difference in schools by ensuring their IT systems run smoothly.
- Qualifications: Experience in IT support and strong problem-solving skills.
- Other info: Collaborative environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT Solutions provider in the UK is seeking an IT Support Engineer to provide diverse technical support for educational customers. The ideal candidate will assist with 1st and 2nd line support both remotely and on-site in the North West. This role offers a collaborative environment with strong training and great benefits. You'll work closely with schools, ensuring their IT systems and networks run smoothly. Competitive salary and generous benefits included.
Education IT Support Engineer – On-site & Remote (NW) in Manchester employer: Allegiance Technology
Contact Detail:
Allegiance Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education IT Support Engineer – On-site & Remote (NW) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the lookout for an IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common technical questions related to 1st and 2nd line support. We recommend practising with a friend or even in front of the mirror to build your confidence and nail that interview.
✨Tip Number 3
Show off your passion for education! When chatting with potential employers, highlight your enthusiasm for helping schools and educational institutions. This will set you apart from other candidates and show that you genuinely care about making a difference.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Education IT Support Engineer – On-site & Remote (NW) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially in educational settings. We want to see how your skills align with the role, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting educational customers and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for candidates who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Allegiance Technology
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common IT issues in educational settings, as well as the tools and software used by schools. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you provided 1st or 2nd line support, and be ready to discuss your thought process and the solutions you implemented. This will highlight your ability to think on your feet.
✨Emphasise Your Communication Skills
Since you'll be working closely with educational customers, it's crucial to show that you can communicate complex technical information clearly. Practice explaining technical concepts in simple terms, and be prepared to discuss how you’ve successfully interacted with non-technical users.
✨Research the Company Culture
Take some time to understand the company’s values and work environment. Knowing what they prioritise, such as collaboration and training, will allow you to tailor your answers to align with their culture. This shows that you're not just a fit for the role, but also for the team.
