At a Glance
- Tasks: Support teachers and pupils with IT issues, both remotely and in person.
- Company: Join a leading Managed Service Provider focused on the education sector.
- Benefits: Enjoy paid Microsoft courses, bespoke training, and a friendly team atmosphere.
- Why this job: Gain hands-on experience while making a real impact in schools across Blackburn.
- Qualifications: Knowledge of Microsoft Windows, Office 365, and network infrastructure is essential.
- Other info: Competitive salary and great opportunities for career progression await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with a Managed Service Provider that works exclusively within the education sector, providing support to primary schools across the Blackburn area. They are looking to bolster their on-site technical support team with keen technicians who are passionate about IT and helping people.
The MSP that you will be working for is an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit; you will get truly looked after here.
- Microsoft courses paid for
- Bespoke system training
- Friendly team
- Fuel Expenses
Skills from you:
- Microsoft Windows and Server operating system knowledge
- Veeam
- Office 365
- Hyper - V / VMWare
- DBS Clearance
Responsibilities:
- Provide support both remotely and face to face to teachers and pupils.
- Provide Windows Server, mobile device and network infrastructure support.
- Provide support for other technicians and work as part of the team.
- Provide hands-on advice and guidance to the schools to help develop their IT network.
- Maintain a helpdesk facility providing clients with feedback to tickets proactively and in a timely manner.
This position is with a market leader in IT support for the education sector in the whole of the North West with incredible opportunities for progression. With a competitive starting salary range and training to boot, I highly recommend applying for this role if you feel you have the right attributes.
If this sounds like it could be for you then please APPLY NOW by replying to this email with an up-to-date copy of your CV.
IT Technician employer: ALLEGIANCE TECHNOLOGY LTD
Contact Detail:
ALLEGIANCE TECHNOLOGY LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Windows, Office 365, and Veeam. Having hands-on experience or even personal projects that showcase your skills with these tools can really set you apart during the interview.
✨Tip Number 2
Since this role involves working closely with teachers and pupils, practice your communication skills. Be prepared to discuss how you would explain technical issues in a simple way, as this will demonstrate your ability to support non-technical users effectively.
✨Tip Number 3
Research the Managed Service Provider and their work within the education sector. Understanding their mission and values will help you tailor your responses in the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former employees of the MSP if possible. They can provide valuable insights into the company culture and what they look for in candidates, which can help you prepare better for your application and interview.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to IT support, particularly in education. Emphasise your knowledge of Microsoft Windows, Office 365, and any experience with Veeam or virtualisation technologies like Hyper-V or VMware.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and helping others. Mention why you are interested in working with a Managed Service Provider in the education sector and how your skills align with their needs.
Highlight Your Soft Skills: In your application, don't forget to mention your interpersonal skills. The role involves providing support to teachers and pupils, so showcasing your ability to communicate effectively and work as part of a team is crucial.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ALLEGIANCE TECHNOLOGY LTD
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and helping others during the interview. Share specific examples of how you've used your IT skills to assist people, especially in educational settings, as this aligns with the company's mission.
✨Demonstrate Technical Knowledge
Be prepared to discuss your experience with Microsoft Windows, Server operating systems, Veeam, Office 365, and virtualisation technologies like Hyper-V or VMware. Brush up on these topics and be ready to answer technical questions or even solve problems on the spot.
✨Highlight Teamwork Skills
Since the role involves working closely with other technicians and educators, emphasise your ability to work in a team. Share examples of past experiences where you collaborated effectively with others to achieve a common goal.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s training programmes, team dynamics, and the specific challenges faced in the education sector. This shows your genuine interest in the role and helps you assess if it's the right fit for you.