3rd Line Support Engineer Apply now

3rd Line Support Engineer

Maldon Full-Time 36000 - 54000 £ / year (est.)
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At a Glance

  • Tasks: Tackle complex IT challenges and lead critical projects.
  • Company: Join a dynamic team focused on shaping IT infrastructure.
  • Benefits: Enjoy a salary up to £45,000 and professional development opportunities.
  • Why this job: Be part of a collaborative environment that values innovation and expertise.
  • Qualifications: 10+ years in IT support with advanced Microsoft skills required.
  • Other info: Relevant certifications like Microsoft or VMware are a plus.

The predicted salary is between 36000 - 54000 £ per year.

Job Title: 3rd Line Support Engineer Location: Maldon, Essex Salary: Up to £45,000 per annum Are you a seasoned IT professional with 10+ years of experience and advanced expertise in Microsoft technologies? My client are seeking a 3rd Line Support Engineer to tackle complex technical challenges, lead critical IT projects, and play a key role in shaping IT infrastructure. Key Responsibilities Provide expert resolution for escalated 3rd line support issues. Design, implement, and oversee server migrations and system upgrades. Administer and optimize Windows Server, Active Directory, and Microsoft 365 environments. Manage advanced networking configurations and virtualization platforms (e.g., VMware, Hyper-V). Lead IT security, compliance, and performance initiatives. Requirements 10+ years of proven IT support experience, with advanced expertise in Microsoft ecosystems. Deep understanding of networking, virtualization, and system security best practices. Relevant certifications (e.g., Microsoft, VMware, CompTIA) are highly desirable. A proactive approach to problem-solving and delivering innovative IT solutions. What We Offer: Salary up to £45,000. Professional development opportunities. A supportive and collaborative work environment. APPLY and send your CV to (url removed)

3rd Line Support Engineer employer: ALLEGIANCE TECHNOLOGY LTD

Join a dynamic team in Maldon, Essex, where your expertise as a 3rd Line Support Engineer will be valued and nurtured. We offer a competitive salary of up to £45,000, along with professional development opportunities that empower you to grow your skills and advance your career. Our supportive and collaborative work culture fosters innovation and teamwork, making it an excellent place for seasoned IT professionals to thrive.
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Contact Detail:

ALLEGIANCE TECHNOLOGY LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 3rd Line Support Engineer

✨Tip Number 1

Make sure to highlight your extensive experience with Microsoft technologies during any conversations or interviews. Given the emphasis on advanced expertise, be prepared to discuss specific projects where you've successfully implemented solutions.

✨Tip Number 2

Familiarize yourself with the latest trends and best practices in IT security and compliance. Being able to speak knowledgeably about these topics will demonstrate your proactive approach and commitment to delivering innovative IT solutions.

✨Tip Number 3

Prepare examples of complex technical challenges you've faced and how you resolved them. This will showcase your problem-solving skills and ability to handle escalated support issues effectively.

✨Tip Number 4

Network with other IT professionals who have similar roles or work in the same industry. They can provide insights into the company culture and may even refer you internally, increasing your chances of landing the job.

We think you need these skills to ace 3rd Line Support Engineer

Advanced Microsoft Technologies Expertise
Windows Server Administration
Active Directory Management
Microsoft 365 Optimization
Networking Configuration
Virtualization Platforms (VMware, Hyper-V)
IT Security Best Practices
System Security Compliance
Problem-Solving Skills
Project Leadership
Technical Troubleshooting
Communication Skills
Proactive Approach to IT Solutions
Relevant IT Certifications (Microsoft, VMware, CompTIA)

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your 10+ years of IT support experience in your CV. Detail your advanced expertise in Microsoft technologies and any relevant projects you've led.

Showcase Certifications: List any relevant certifications such as Microsoft, VMware, or CompTIA prominently in your application. This will demonstrate your qualifications and commitment to professional development.

Tailor Your Cover Letter: Craft a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills in server migrations, system upgrades, and IT security align with the company's needs.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at ALLEGIANCE TECHNOLOGY LTD

✨Showcase Your Expertise

Make sure to highlight your 10+ years of experience in IT support, especially your advanced knowledge of Microsoft technologies. Be prepared to discuss specific projects where you've successfully resolved complex issues.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've tackled challenging technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show your proactive approach.

✨Familiarize Yourself with Key Technologies

Brush up on your knowledge of Windows Server, Active Directory, Microsoft 365, and virtualization platforms like VMware and Hyper-V. Be ready to discuss how you've administered and optimized these environments.

✨Discuss IT Security and Compliance

Since leading IT security initiatives is part of the role, be prepared to talk about your experience with security best practices and compliance measures. Highlight any relevant certifications you hold that demonstrate your expertise.

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