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- Tasks: Provide 1st and 2nd line IT support to schools in the North West.
- Company: Dynamic technology solutions provider focused on education.
- Benefits: Competitive salary, personal development opportunities, and travel perks.
- Why this job: Make a difference in education while developing your tech skills.
- Qualifications: Over 1 year of IT support experience and strong communication skills.
- Other info: Full UK driving license required; great for tech enthusiasts!
The predicted salary is between 30000 - 42000 £ per year.
A technology solutions provider is looking for an IT Support Engineer to deliver 1st and 2nd Line Support to schools in the North West. The role involves managing IT systems, troubleshooting issues, and providing tailored technical solutions.
Ideal candidates will have:
- Over 1 year of IT support experience
- Strong communication skills
- A full UK driving license
If you seek a competitive starting salary with extensive personal development opportunities, this role is a great fit.
Education IT Support Engineer (1st/2nd Line) - Travel NW in Stretford employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education IT Support Engineer (1st/2nd Line) - Travel NW in Stretford
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT community. You never know who might have a lead on that perfect role for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common IT support scenarios and be ready to showcase your troubleshooting skills. Practice makes perfect, so consider mock interviews with friends or family.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your relevant experience and how it aligns with the job description. Show them why you're the best fit for the role!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Education IT Support Engineer (1st/2nd Line) - Travel NW in Stretford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience, especially in 1st and 2nd line roles. We want to see how your skills match what we’re looking for, so don’t be shy about showcasing your tech troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting schools and how your communication skills can make a difference. We love seeing genuine enthusiasm for the role!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re keen to know how you approach challenges and provide tailored solutions, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Allegiance Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to 1st and 2nd line support. Be prepared to discuss common troubleshooting scenarios and how you would handle them. This shows that you’re not just familiar with the systems but can also think on your feet.
✨Show Off Your Communication Skills
Since strong communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user solve an issue. Clear, concise communication can set you apart from other candidates.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of past experiences where you successfully resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help interviewers see your thought process and how you approach challenges.
✨Be Ready to Discuss Your Driving Experience
Since a full UK driving license is required, be prepared to talk about your experience with travel for work. If you've had to visit multiple sites or schools, share how you managed your time and logistics effectively. This shows you’re ready for the demands of the role.
