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- Tasks: Support teachers and pupils with IT issues, both remotely and face-to-face.
- Company: Leading Managed Service Provider in the education sector with a stellar reputation.
- Benefits: Paid Microsoft courses, bespoke training, friendly team, and fuel expenses covered.
- Why this job: Join a supportive team and make a real difference in schools' IT environments.
- Qualifications: Knowledge of Microsoft Windows, Server OS, and a passion for helping others.
- Other info: Great opportunities for career progression in a tight-knit team.
The predicted salary is between 36000 - 60000 £ per year.
Are you undervalued and looking to work for a company with one of the best reputations for staff development and treatment in the industry? I am working with a Managed Service Provider that works exclusively within the education sector, providing support to primary schools across the North West. They are looking to bolster their Service Desk team with keen technicians who are passionate about IT and helping people. The MSP that you will be working for is an incredible outfit with some superb training plans and facilities, and has a really good bunch of Engineers who are very tight knit; you will get truly looked after here.
Benefits:
- Microsoft courses paid for
- Bespoke system training
- Friendly team
- Fuel Expenses
Skills:
- Microsoft Windows and Server operating system knowledge
- Veeam
- Office 365
- Hyper – V / VMWare
- DBS Clearance
Responsibilities:
- Provide support both remotely and face to face to teachers and pupils.
- Provide Windows Server, mobile device and network infrastructure support.
- Provide support for other technicians and work as part of the team.
- Provide hands on advice and guidance to the schools to help develop their IT network.
- Maintain a helpdesk facility providing clients with feedback to tickets proactively and in a timely manner.
This position is with a market leader in IT support for the education sector in the whole of the North West with incredible opportunities for progression. With a competitive starting salary range and training to boot, I highly recommend applying for this role if you feel you have the right attributes. If this sounds like it could be for you then please APPLY NOW by replying to this email with an up to date copy of your CV.
Information Technology Support Engineer in Radcliffe employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer in Radcliffe
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role there.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Microsoft Windows, Office 365, and any relevant technologies. We want you to shine!
✨Tip Number 3
Show your passion for IT and helping others during the interview. Share examples of how you've supported users in the past, whether it's troubleshooting issues or providing hands-on guidance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Information Technology Support Engineer in Radcliffe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge of Microsoft Windows, Office 365, and any relevant support experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about IT and helping people, especially in the education sector. Share specific examples of how you've provided support in the past to make your application stand out.
Show Your Team Spirit: Since we value teamwork, mention any experiences where you’ve worked collaboratively with others. Let us know how you can contribute to our tight-knit team and support both teachers and pupils effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Allegiance Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows, Server operating systems, and tools like Veeam and Office 365. Being able to discuss these technologies confidently will show that you're not just passionate about IT, but also well-prepared for the role.
✨Showcase Your People Skills
Since you'll be providing support to teachers and pupils, it's crucial to demonstrate your ability to communicate effectively. Prepare examples of how you've helped others in the past, whether through face-to-face interactions or remote support, to highlight your customer service skills.
✨Research the Company Culture
Take some time to understand the Managed Service Provider's values and their approach to staff development. Mentioning specific training opportunities or team dynamics during the interview can show that you're genuinely interested in being part of their tight-knit community.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the role, the team, and the training programmes they offer. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
