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- Tasks: Provide IT support across 1st, 2nd & 3rd Line issues and manage support tickets.
- Company: Join a leading Watford-based company focused on personal development and growth.
- Benefits: Enjoy bespoke training, paid certifications, free parking, and a pension scheme.
- Why this job: Be part of a dynamic team with opportunities for rapid career advancement and impactful projects.
- Qualifications: Experience with Office 365, Windows OS, Hyper V/VMware, and troubleshooting required.
- Other info: Immediate onboarding available; contact Tom Worthington at Allegiance Technology to apply.
The predicted salary is between 24000 - 40000 £ per year.
Location: Watford
Salary: Up to £40,000 DOE
Looking to join an IT Team in which your personal development and improvement is at the forefront of the company's mission? My client is a Watford based company looking for an IT Support Engineer that can support their internal user base across 1st, 2nd & 3rd Line issues. They are a genuine leader in their market and can offer exponential growth for this candidate within the IT Department.
Some of the key skills that we are looking for include:
- Office 365
- Windows OS
- Hyper V / VMware
- Network management
- Storage and backup management
- Active Directory
- Troubleshooting
- Experience of using a ticketing system
Benefits include:
- Bespoke system training
- Training and certs paid for
- Free parking
- Pension Scheme
Role responsibilities include:
- Serve as the primary point of contact for all IT support inquiries.
- Play key parts in company projects.
- Deliver desktop and application support to both internal and external users.
- Efficiently manage support tickets, coordinating with third-party vendors when necessary.
- Set up and configure laptops, desktops, and mobile devices.
- Quickly troubleshoot and resolve IT-related issues.
- Install approved software and ensure system integrity.
- Keep detailed records of faults and their resolutions.
We are looking to onboard this position ASAP, so please get in touch with Tom Worthington at Allegiance Technology if you would like to apply.
IT Support Technician (Watford) employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician (Watford)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Office 365, Hyper V, and VMware. Having hands-on experience or relevant certifications in these areas can set you apart from other candidates.
✨Tip Number 2
Network with current IT professionals in similar roles, especially those who work with ticketing systems. Engaging in conversations about their experiences can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare for potential technical interviews by practising common troubleshooting scenarios. Being able to demonstrate your problem-solving skills in real-time will show your capability to handle 1st, 2nd, and 3rd line issues effectively.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their mission of personal development can help you stand out as a candidate who fits well within their team.
We think you need these skills to ace IT Support Technician (Watford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to IT support, such as your proficiency with Office 365, Windows OS, and troubleshooting. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your desire for personal development. Mention specific experiences where you've successfully resolved IT issues or contributed to projects, aligning with the company's mission.
Showcase Technical Skills: In your application, clearly outline your technical skills, especially those mentioned in the job description like Hyper V, VMware, and Active Directory. Provide examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Technician role.
How to prepare for a job interview at Allegiance Group
✨Know Your Technical Stuff
Make sure you're well-versed in the key skills mentioned in the job description, such as Office 365, Windows OS, and troubleshooting. Brush up on your knowledge of Hyper V, VMware, and Active Directory, as these are likely to come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of how you've resolved IT issues in the past. Think about times when you managed support tickets or coordinated with third-party vendors, as this will demonstrate your ability to handle real-world scenarios.
✨Familiarise Yourself with Ticketing Systems
Since experience with a ticketing system is a requirement, be ready to talk about any systems you've used before. If you haven't used one, research common ticketing systems and understand their basic functionalities to show your willingness to learn.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's IT projects and team dynamics. This shows your genuine interest in the role and helps you assess if the company aligns with your personal development goals.
