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- Tasks: Provide technical support and troubleshoot issues for external clients.
- Company: Join a growing MSP known for its collaborative culture and professional development.
- Benefits: Enjoy on-site parking, monthly socials, paid training, and clear career progression.
- Why this job: Work with cutting-edge Microsoft technologies in a supportive, fast-paced environment.
- Qualifications: Experience in IT support within an MSP environment is essential.
- Other info: This role offers a fantastic opportunity for ambitious individuals to advance their careers.
The predicted salary is between 20000 - 28000 £ per year.
Location: Leeds
Salary: £25,000 - £35,000
Are you an IT Support Engineer with MSP experience, looking for your next challenge? Our client is growing and looking for a skilled engineer to join their team. You will be working with the latest Microsoft technologies in a fast-paced, supportive environment.
As part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention.
What they offer:
- On-site parking
- Monthly team social events
- Paid-for Microsoft certifications and training
- Clear career progression opportunities
What you’ll be working with:
- Microsoft 365 & Exchange
- Windows Server
- Active Directory & Group Policy
- Azure cloud services
- Networking – firewalls, VPNs, DNS, DHCP
- Hyper-V / VMware virtualisation
Experience working within an MSP environment is required. This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team!
IT Support Technician employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and Active Directory. Having hands-on experience or even personal projects using these tools can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in an MSP environment specifically. Be ready to share examples of how you've handled client issues, as this will demonstrate your ability to thrive in a fast-paced, client-focused role.
✨Tip Number 4
Show enthusiasm for professional development opportunities. Mention any relevant certifications you have or are pursuing, and express your eagerness to take advantage of the paid-for training offered by the company.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in IT support and MSP environments. Include specific technologies you've worked with, such as Microsoft 365, Windows Server, and Azure cloud services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to troubleshoot and implement solutions. Mention your experience with the technologies listed in the job description and how you can contribute to the company's collaborative culture.
Showcase Your Skills: In your application, emphasise your technical skills and any certifications you hold, particularly those related to Microsoft technologies. If you have experience with networking, firewalls, or virtualisation, make sure to include that as well.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Allegiance Group
✨Showcase Your Technical Skills
Make sure to brush up on your knowledge of Microsoft technologies, especially Microsoft 365, Windows Server, and Azure. Be prepared to discuss specific experiences where you successfully troubleshot issues or implemented solutions.
✨Demonstrate Your MSP Experience
Since the role requires experience in a Managed Service Provider (MSP) environment, be ready to share examples of how you've worked in similar settings. Highlight your ability to manage multiple clients and prioritise tasks effectively.
✨Emphasise Team Collaboration
This company values a collaborative culture, so be sure to mention instances where you've worked well in a team. Discuss how you communicate with colleagues and clients to resolve issues and implement solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, professional development opportunities, and the technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.