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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot issues for external clients.
- Company: Join a growing MSP known for its collaborative culture and professional development.
- Benefits: Enjoy on-site parking, monthly socials, and paid Microsoft certifications.
- Why this job: Perfect for ambitious tech enthusiasts wanting to grow in a supportive environment.
- Qualifications: Experience with Microsoft technologies and working in an MSP setting is essential.
- Other info: Clear career progression opportunities await you!
The predicted salary is between 25000 - 35000 £ per year.
Location: Leeds
Salary: £25,000 - £35,000
Are you an IT Support Engineer with MSP experience, looking for your next challenge? Our client is growing and looking for a skilled engineer to join their team. You will be working with the latest Microsoft technologies in a fast-paced, supportive environment.
As part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention.
What they offer:
- On-site parking
- Monthly team social events
- Paid-for Microsoft certifications and training
- Clear career progression opportunities
What you’ll be working with:
- Microsoft 365 & Exchange
- Windows Server
- Active Directory & Group Policy
- Azure cloud services
- Networking – firewalls, VPNs, DNS, DHCP
- Hyper-V / VMware virtualisation
- Experience working within an MSP environment
This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team!
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and Active Directory. Having hands-on experience or relevant certifications in these areas will give you a significant edge during the interview process.
✨Tip Number 2
Showcase your experience in an MSP environment by preparing examples of how you've successfully resolved client issues in the past. Be ready to discuss specific scenarios where your troubleshooting skills made a difference.
✨Tip Number 3
Research the company culture and values before your interview. Understanding their collaborative approach and commitment to professional development can help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview about their team dynamics and career progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in IT support and MSP environments. Include specific technologies you've worked with, such as Microsoft 365, Azure, and networking tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your desire to work in a collaborative environment. Mention how your skills align with the company's needs and culture.
Showcase Relevant Skills: In your application, emphasise your troubleshooting abilities and experience with Microsoft technologies. Provide examples of how you've successfully resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Allegiance Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft technologies, especially Microsoft 365, Windows Server, and Azure. Highlight specific examples of how you've used these tools to solve problems in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions where you’ll need to troubleshoot common IT issues. Practice articulating your thought process clearly, as this will show your analytical skills and ability to work under pressure.
✨Emphasise Team Collaboration
Since the company values a collaborative culture, be ready to share experiences where you worked effectively within a team. Discuss how you contributed to group projects and supported colleagues in achieving common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, professional development opportunities, and the technologies they use. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
