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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot issues for external clients.
- Company: Join a growing MSP known for its collaborative culture and professional development.
- Benefits: Enjoy on-site parking, monthly socials, and paid Microsoft certifications.
- Why this job: Perfect for ambitious tech enthusiasts wanting to grow in a supportive environment.
- Qualifications: Experience in IT support, especially within an MSP, is essential.
- Other info: Work with cutting-edge Microsoft technologies and enjoy clear career progression.
The predicted salary is between 20000 - 28000 £ per year.
Location: Leeds
Salary: £25,000 - £35,000
Are you an IT Support Engineer with MSP experience, looking for your next challenge? Our client is growing and looking for a skilled engineer to join their team. You will be working with the latest Microsoft technologies in a fast-paced, supportive environment.
As part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention.
What they offer:
- On-site parking
- Monthly team social events
- Paid-for Microsoft certifications and training
- Clear career progression opportunities
What you’ll be working with:
- Microsoft 365 & Exchange
- Windows Server
- Active Directory & Group Policy
- Azure cloud services
- Networking – firewalls, VPNs, DNS, DHCP
- Hyper-V / VMware virtualisation
- Experience working within an MSP environment
This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team!
IT Support Technician employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and Active Directory. Having hands-on experience or relevant certifications in these areas will make you stand out during the interview process.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in an MSP environment specifically. Be ready to share examples of how you've successfully resolved client issues and implemented solutions, as this is a key aspect of the role.
✨Tip Number 4
Show enthusiasm for professional development opportunities. Mention any relevant training or certifications you are pursuing or plan to pursue, as this aligns with the company's commitment to staff growth and retention.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially within an MSP environment. Include specific technologies you've worked with, such as Microsoft 365, Windows Server, and Azure cloud services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your desire to work in a collaborative culture. Mention how your skills align with the job requirements and express your enthusiasm for professional development opportunities.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully troubleshot issues and implemented solutions in previous roles. This will demonstrate your ability to keep businesses running smoothly.
Highlight Certifications: If you have any relevant certifications, such as those from Microsoft, be sure to mention them in your application. This shows your commitment to professional growth and aligns with the company's offer of paid-for training.
How to prepare for a job interview at Allegiance Group
✨Showcase Your Technical Skills
Make sure to brush up on your knowledge of Microsoft 365, Windows Server, and Azure cloud services. Be prepared to discuss specific experiences where you successfully troubleshot issues or implemented solutions using these technologies.
✨Demonstrate Your MSP Experience
Since the role requires experience in a Managed Service Provider (MSP) environment, be ready to share examples of how you've worked with multiple clients, managed priorities, and delivered excellent customer service under pressure.
✨Emphasise Team Collaboration
This company values a collaborative culture, so highlight your ability to work well in teams. Share instances where you contributed to team projects or supported colleagues in resolving technical challenges.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, professional development opportunities, and the technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
