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- Tasks: Provide IT support and resolve issues for users in a dynamic environment.
- Company: Join a leading HR software specialist with over 20 years of innovation.
- Benefits: Enjoy a competitive salary, healthcare, pension, and onsite meals.
- Why this job: Be part of a friendly culture focused on development and tech innovation.
- Qualifications: Experience in IT support and strong communication skills are essential.
- Other info: Early finish every Friday and opportunities to work with HR software.
The predicted salary is between 30000 - 45000 £ per year.
Are you a tech-savvy problem-solver with a passion for helping people? We’re working exclusively with a long-standing client who has been at the forefront of HR software innovation for over 20 years. With continued growth, they’re now looking to bring an IT Support Technician on board to provide internal and client-facing support.
You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus!
What you’ll be working with:- Microsoft 365 (Exchange, Teams, SharePoint)
- Windows 10/11
- Active Directory
- Azure AD
- Intune
- Networking fundamentals (DNS, DHCP, TCP/IP)
- Troubleshooting hardware, printers, and mobile devices
- Proven IT support experience (2nd/3rd line)
- Great communication skills – you’ll be working closely with end-users and clients
- Any experience with HR or payroll software is a real advantage
- Salary between £30,000 – £45,000
- Healthcare & pension scheme
- Onsite chef cooking up fresh meals between 7am–3pm
- Standard working hours with an early finish every Friday
- A friendly, people-first culture with a focus on internal development
If you’re ready to join a company that’s been shaping HR tech for two decades, apply today and let’s get the ball rolling.
IT Support employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support
✨Tip Number 1
Familiarise yourself with the Microsoft stack, especially Microsoft 365, as this is crucial for the role. Consider setting up a home lab or using virtual machines to practice troubleshooting common issues.
✨Tip Number 2
Brush up on your communication skills since you'll be interacting with end-users and clients regularly. Practising how to explain technical concepts in simple terms can make a big difference during interviews.
✨Tip Number 3
If you have experience with HR or payroll software, be ready to discuss specific scenarios where you've used it. Highlighting these experiences can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the HR tech space. Join relevant online forums or LinkedIn groups to connect with others in the industry, which could lead to valuable insights and potential referrals.
We think you need these skills to ace IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially with Microsoft 365 and any HR or payroll software. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping people and your enthusiasm for the role. Mention how your previous experiences align with the company's needs and culture, particularly in providing internal and client-facing support.
Showcase Communication Skills: Since great communication is key for this role, consider including examples of how you've effectively communicated with end-users or clients in past positions. This will help demonstrate that you can thrive in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in IT support roles.
How to prepare for a job interview at Allegiance Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with the Microsoft stack, especially Microsoft 365, Windows 10/11, and Active Directory. Be prepared to discuss specific examples of how you've resolved IT issues in the past.
✨Demonstrate Your Problem-Solving Abilities
Prepare to share scenarios where you successfully troubleshot hardware or software problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly illustrate your thought process.
✨Emphasise Communication Skills
Since you'll be working closely with end-users and clients, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as this will show your ability to connect with non-technical users.
✨Research the Company and Its Culture
Familiarise yourself with the company's history and its focus on HR software innovation. Understanding their culture will help you align your answers with their values and show that you're genuinely interested in being part of their team.
