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For Companies At a Glance
- Tasks: Provide IT support and resolve issues for users in a dynamic environment.
- Company: Join a leading HR software specialist with over 20 years of innovation.
- Benefits: Enjoy a competitive salary, healthcare, pension, and onsite meals.
- Why this job: Be part of a friendly culture focused on development and tech solutions.
- Qualifications: Experience in IT support and strong communication skills are essential.
- Other info: Early finish every Friday and opportunities to work with HR software.
The predicted salary is between 30000 - 45000 £ per year.
Are you a tech-savvy problem-solver with a passion for helping people? We’re working exclusively with a long-standing client who has been at the forefront of HR software innovation for over 20 years. With continued growth, they’re now looking to bring an IT Support Technician on board to provide internal and client-facing support.
You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus!
What you’ll be working with:- Microsoft 365 (Exchange, Teams, SharePoint)
- Windows 10/11
- Active Directory
- Azure AD
- Intune
- Networking fundamentals (DNS, DHCP, TCP/IP)
- Troubleshooting hardware, printers, and mobile devices
- Proven IT support experience (2nd/3rd line)
- Great communication skills – you’ll be working closely with end-users and clients
- Any experience with HR or payroll software is a real advantage
- Salary between £30,000 – £45,000
- Healthcare & pension scheme
- Onsite chef cooking up fresh meals between 7am–3pm
- Standard working hours with an early finish every Friday
- A friendly, people-first culture with a focus on internal development
If you’re ready to join a company that’s been shaping HR tech for two decades, apply today and let’s get the ball rolling.
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support
✨Tip Number 1
Familiarise yourself with the Microsoft stack, especially Microsoft 365, as this is crucial for the role. Brush up on your knowledge of Exchange, Teams, and SharePoint to demonstrate your technical expertise during any discussions.
✨Tip Number 2
Highlight your problem-solving skills in conversations or interviews. Prepare examples of how you've successfully resolved IT issues in the past, particularly in a fast-paced environment, to show that you can thrive under pressure.
✨Tip Number 3
If you have experience with HR or payroll software, make sure to mention it! This could set you apart from other candidates, so think of specific instances where you've used such software to assist users.
✨Tip Number 4
Prepare to showcase your communication skills. Since you'll be working closely with end-users and clients, practice explaining technical concepts in simple terms to ensure clarity and understanding.
We think you need these skills to ace IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially with Microsoft 365 and any HR or payroll software. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and helping people. Mention your communication skills and how they will benefit the company’s friendly environment. Relate your previous experiences to the job description.
Highlight Technical Skills: In your application, emphasise your familiarity with the technologies mentioned in the job description, such as Windows 10/11, Active Directory, and networking fundamentals. This will show you are well-prepared for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Allegiance Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with the Microsoft stack, especially Microsoft 365 and Windows 10/11. Be prepared to discuss specific troubleshooting scenarios you've encountered in previous roles.
✨Demonstrate Your Problem-Solving Ability
Prepare examples of how you've resolved IT issues in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show your thought process.
✨Communicate Clearly and Effectively
Since you'll be working closely with end-users and clients, practice explaining technical concepts in simple terms. Good communication skills are essential, so consider role-playing common support scenarios with a friend.
✨Research the Company and Its Culture
Familiarise yourself with the company's history and its focus on HR software innovation. Understanding their values and culture will help you align your answers with what they’re looking for in a candidate.
