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- Tasks: Provide remote technical support and engage in exciting projects from day one.
- Company: Join a leading Microsoft Partner with over 20 years of experience and a friendly team culture.
- Benefits: Enjoy a pension scheme, annual bonus, paid Microsoft qualifications, and a yearly company trip.
- Why this job: This role offers incredible learning potential and the chance to work with cutting-edge technologies.
- Qualifications: Ideal for ambitious IT Engineers eager to advance their careers in a supportive environment.
- Other info: Work in a modern office with a focus on personal development and team collaboration.
The predicted salary is between 23400 - 35000 £ per year.
IT Support Engineer in Preston, £27,000 - £35,000. One of the UK's main Microsoft Partners, who has been in business for over 20 years, is looking for a new team member due to new client wins and expansion! This is a great chance to join a business that allows you to undertake a mixture of project and support duties from day one. This company prides itself on its close-knit and friendly team environment.
You will provide technical support remotely for the business's external clients. Your duties will include:
- Resolving and escalating tickets
- Involvement in large projects (upgrades, rollouts, migrations)
- Technical research for client solutions
- Logging and updating IT support issues
- Partaking in technical training and personal development sessions
Benefits:
- Pension scheme
- Annual bonus
- Modern, new office
- Working 38.75 hours per week, Monday to Friday, between 9:00am - 5:30pm
- Paid for Microsoft qualifications
- Yearly company trip away
As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current technology stack includes:
- Azure
- Modern workplace
- Windows Server
- Windows OS
- Exchange / Office 365
- Hyper-V / VMware
- Active Directory
- Networking skills
This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible, and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you!
Information Technology Support Engineer employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Azure, Windows Server, and Office 365. Having hands-on experience or even just a solid understanding of these tools will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are highly valued, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your problem-solving skills and experiences in technical support scenarios. Be ready to share specific examples of how you've resolved issues or contributed to projects, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development. Mention any relevant certifications or training you've pursued, especially those related to Microsoft technologies, as this aligns with the company's commitment to employee growth.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially with technologies mentioned in the job description like Azure, Windows Server, and Office 365. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your eagerness to join a close-knit team. Mention how your background aligns with the company's values and the role's requirements.
Highlight Technical Skills: In your application, emphasise your technical skills related to networking, firewalls, and remote support. Be specific about your experience with troubleshooting and resolving IT issues.
Show Enthusiasm for Learning: Express your willingness to undertake training and personal development. Mention any relevant certifications or courses you have completed, and your interest in obtaining Microsoft qualifications.
How to prepare for a job interview at Allegiance Group
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, such as Azure, Windows Server, and Office 365. Be prepared to discuss your experience with these tools and how you've used them in past roles.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your troubleshooting abilities. Think of specific examples where you resolved technical issues or escalated tickets effectively. This will highlight your capability to handle the responsibilities of the role.
✨Show Enthusiasm for Learning
Express your eagerness to undertake training and personal development. Mention any relevant certifications you have or plan to pursue, especially those that the company offers support for, like Microsoft qualifications.
✨Emphasise Teamwork
Since the company values a close-knit team environment, be ready to discuss your experiences working collaboratively. Share examples of how you've contributed to team projects or supported colleagues in previous positions.
