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- Tasks: Provide remote technical support and engage in exciting projects from day one.
- Company: Join a reputable Microsoft Partner known for its friendly team and growth opportunities.
- Benefits: Enjoy 41 days holiday, a pension scheme, annual bonuses, and paid Microsoft qualifications.
- Why this job: This role offers incredible learning potential and a supportive environment to advance your IT career.
- Qualifications: Ideal for ambitious IT Engineers with skills in networking, Windows Server, and Office 365.
- Other info: Work in a modern office with cutting-edge technologies and enjoy yearly company trips.
The predicted salary is between 17600 - 28000 £ per year.
IT Support Engineer Milton Keynes £22,000 – £35,000 A Microsoft Partner who has an incredible reputation both within the Tech world and with their staff are on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this? You will provide technical support remotely for the business’s external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions. Benefits 41 days holiday Pension scheme Annual bonus Modern, new office Working 38.75 hours per week, Monday to Friday, between 9:00am – 5:30pm, Paid for Microsoft qualifications Yearly company trip away As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below: Azure Windows Server Windows OS Exchange / Office 365 Hyper-V / VMware Active Directory Networking skills This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Keywords: IT Support,1st Line Support, 2nd line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange, Office 365, Active Directory, Managed Services Provider
Information Technology Support Engineer employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Azure, Windows Server, and Office 365. Having hands-on experience or relevant certifications in these areas will make you stand out during the interview process.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved technical issues in the past. Be ready to discuss your approach to troubleshooting and how you prioritize tasks when dealing with multiple support tickets.
✨Tip Number 3
Highlight your ability to work in a team environment. Since the company values a close-knit team, be prepared to share experiences where collaboration led to successful project outcomes or improved client satisfaction.
✨Tip Number 4
Express your eagerness for personal development and continuous learning. Mention any relevant training or courses you've taken, especially those related to Microsoft qualifications, as this aligns with the company's commitment to employee growth.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially with technologies mentioned in the job description like Azure, Windows Server, and Office 365. Use keywords from the job listing to catch their attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to work in a team environment. Mention specific projects or experiences that demonstrate your problem-solving skills and technical knowledge.
Showcase Technical Skills: In your application, emphasize your technical skills related to networking, firewalls, and remote support. Provide examples of how you've successfully resolved issues or contributed to projects in previous roles.
Highlight Personal Development: Mention any relevant certifications or training you've completed, especially those related to Microsoft qualifications. This shows your commitment to personal development and aligns with the company's focus on training.
How to prepare for a job interview at Allegiance Group
✨Show Your Technical Skills
Be prepared to discuss your experience with the technologies mentioned in the job description, such as Azure, Windows Server, and Office 365. Highlight specific projects or tasks where you successfully utilized these skills.
✨Demonstrate Problem-Solving Abilities
Since the role involves resolving and escalating tickets, be ready to share examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Team Collaboration
This company values a close-knit team environment. Share experiences that showcase your ability to work well within a team, support colleagues, and contribute to a positive workplace culture.
✨Express Your Ambition for Growth
The job is ideal for someone looking to advance their career. Discuss your career goals and how this position aligns with your aspirations. Mention your eagerness to participate in technical training and personal development sessions.
