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For Companies At a Glance
- Tasks: Provide IT support to educators and students, both remotely and in-person.
- Company: Leading MSP in the UK with a focus on education.
- Benefits: Excellent training programs and supportive team environment.
- Why this job: Join a dynamic team and make a difference in education through technology.
- Qualifications: Valid driver’s license and strong knowledge of Windows Server and Office 365.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
A leading MSP in the UK is seeking support staff for schools in the Crewe area. The role involves providing comprehensive IT support to educators and students, both remotely and in-person. Candidates should have a valid driver's license, strong knowledge of Windows Server and Office 365, and be prepared to maintain a proactive helpdesk. This is a great opportunity to join a supportive team that values staff development and offers excellent training programs.
Responsibilities
- Provide comprehensive IT support to educators and students, both remotely and in-person.
- Maintain a proactive helpdesk.
Qualifications
- Valid driver’s license.
- Strong knowledge of Windows Server.
- Strong knowledge of Office 365.
Education IT Support Technician – Training & Certs in Crewe employer: Allegiance Group
Contact Detail:
Allegiance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education IT Support Technician – Training & Certs in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows Server and Office 365, make sure to highlight that in conversations. Consider setting up a demo or a mini-project to showcase your expertise during interviews.
✨Tip Number 3
Be proactive! Just like the helpdesk you’ll be maintaining, take the initiative to follow up after interviews. A quick thank-you email can keep you top of mind and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our supportive team and taking advantage of our training programs.
We think you need these skills to ace Education IT Support Technician – Training & Certs in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting educators and students. We love seeing enthusiasm, so let us know what excites you about this role!
Show Off Your Helpdesk Experience: If you’ve worked in a helpdesk environment before, make sure to mention it! We’re looking for someone who can maintain a proactive helpdesk, so any examples of your problem-solving skills will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Allegiance Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server and Office 365. Be ready to discuss specific features or troubleshooting steps you've taken in the past. This will show that you're not just familiar with the software, but that you can also apply your knowledge practically.
✨Showcase Your Support Skills
Prepare examples of how you've provided IT support in previous roles, especially in educational settings. Think about times when you resolved issues quickly or helped educators understand tech better. This will demonstrate your ability to communicate effectively and support users.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a tech issue during a class. Practise your responses to these scenarios so you can showcase your problem-solving skills and proactive approach to helpdesk management.
✨Highlight Your Team Spirit
Since this role is part of a supportive team, be prepared to talk about how you work well with others. Share experiences where you collaborated with colleagues or contributed to a positive team environment. This will show that you value teamwork and are a good fit for their culture.
