Senior DevOps Engineer Romford

As a Senior DevOps Engineer, you’ll take ownership of the design, build, and operation of our infrastructure across both on-premise environments and Microsoft Azure. You’ll play a key role in ensuring our platforms are secure, resilient, scalable, and easy for engineering teams to work with.

This role suits someone with deep hands-on experience who enjoys operating close to the systems that keep the business running. You’ll work closely with software engineers, security teams, and technical leadership to support high-traffic, customer-facing platforms used by customers with specialist medical needs. You’ll have a direct impact on how we build, deploy, monitor, and secure our systems. From CI/CD pipelines and Linux servers to networking, cloud architecture, and cyber security, your work will shape the reliability and safety of our customer journey and internal systems.

We’re looking for a senior individual with strong technical judgement, a security-first mindset, and the confidence to lead by example.

• Design, build, and maintain infrastructure and security across on-premise environments and Microsoft Azure Cloud.
• Take ownership of Linux-based systems, ensuring they are secure, stable, and well maintained.
• Build, maintain, and improve CI/CD pipelines to support reliable and repeatable software delivery.
• Work closely with software engineering teams to enable efficient development, testing, and deployment workflows.
• Design and manage networking components, including firewalls, load balancers, DNS, routing, and connectivity between on-prem and cloud.
• Implement and maintain monitoring, logging, and alerting to ensure platform reliability and fast incident response.
• Lead on infrastructure security, vulnerability management, patching, and hardening of systems.
• Support incident response, root cause analysis, and continuous improvement following outages or security events.
• Contribute to architectural decisions around scalability, resilience, and disaster recovery.
• Maintain clear technical documentation to support operations, onboarding, and audit requirements.
• Act as a technical mentor, sharing best practices and raising DevOps and security maturity across teams.

• Strong commercial experience working as a DevOps or Infrastructure Engineer in a Linux-heavy environment.
• Deep knowledge of Linux systems administration, troubleshooting, and performance tuning.
• Hands-on experience designing and operating infrastructure in Microsoft Azure.
• Strong understanding of networking concepts, including TCP/IP, routing, firewalls, VPNs, and load balancing.
• Proven experience building and maintaining CI/CD pipelines using modern tooling.
• Solid understanding of security principles, including system hardening, identity and access management, and secure networking.
• Experience with infrastructure automation and configuration management.
• Strong experience with Terraform and Bicep, as well as other Infrastructure as Code tools and practices.
• Experience with observability tools such as Grafana, Datadog, Prometheus, or similar.
• Strong problem-solving skills and the ability to remain calm and effective during incidents.
• Clear communication skills and a collaborative, pragmatic approach.

• Experience operating hybrid environments spanning on-premise and cloud infrastructure.
• Knowledge of containerisation technologies such as Docker and container orchestration platforms.
• Experience with version control systems such as Git.
• Familiarity with compliance, audit, and regulatory requirements in security-sensitive environments.
• Experience working closely with security teams on threat modelling and cyber risk reduction.
• Understanding of application architecture and how infrastructure choices affect performance and reliability.

• At least 5 years commercial experience in a senior DevOps, SRE, or infrastructure-focused role.
• Proven experience owning and operating business-critical systems.
• Comfortable working independently and taking responsibility for complex, distributed environments.
• Strong commercial mindset, with an understanding of how availability, security, and performance impact customer trust and revenue.
• Passionate about improving reliability, security, and developer experience through automation and good design.

• Comprehensive Cover: Work with a wide range of travel insurance products, including single-trip, multi-trip, and specialised policies such as winter sports and backpacking insurance.
• Generous Holiday Allowance: Starting 24 days of annual leave.
• Comprehensive Benefits Package: Includes a company-paid health cash plan, company pension, holiday buy scheme, travel insurance discounts, and more.
• Professional Growth: Access to extensive training on AllClear and InsureandGo products and sales techniques, with opportunities for career advancement.
• Supportive Environment: Join a team that values collaboration, innovation, and customer satisfaction.
• Convenient Location: Based in Romford or Cardiff with easy access to local amenities and transport links.