At a Glance
- Tasks: Manage client accounts, ensure satisfaction, and handle inbound sales calls.
- Company: Join a vibrant team at All About Recruitment Ltd in Northampton.
- Benefits: Earn £24 - £28K plus bonuses, with excellent training and benefits.
- Other info: Enjoy a friendly office environment with opportunities for growth.
- Why this job: Make a real impact by nurturing client relationships and upselling products.
- Qualifications: Experience in sales or customer service is a plus.
The predicted salary is between 24000 - 28000 £ per year.
All About Recruitment Ltd is currently recruiting for Insurance Inbound Sales Agents to work in a friendly and vibrant office. Applications are invited from candidates with insurance or insurance related experience, perhaps having worked as a Sales Agent, Telesales Associate, Customer Services Agent, Retentions Advisor, Call Centre Agent, Inbound and Outbound Call Handling, Telesales, Renewal Agent, or Retentions Call Handler.
Salary: Excellent £24 - £28K plus FAB bonus potential
Location: Northampton
To Start: ASAP, subject to interview/s and referencing
Hours of work: Core hours Monday - Friday, 09.00 - 17.30, 37.5 hour working week. Every fourth week you will be asked to work Saturday 09.00 - 13.00.
Benefits: Excellent training and benefit package - second to none!
The Role: Think more of account management duties and nurturing accounts to check customers are happy and retain business than cold calling. Duties and responsibilities will include but are not limited to:
- Looking after a portfolio of clients to ensure customer satisfaction
- Calling customers to check they are happy with services and upselling new products
- Handling inbound calls and correspondence pertaining to new business and retentions
- Cross selling opportunities and passing leads to relevant teams
- Reacting to email lead and online enquiries to try and convert sales
- Handle objections to retain clients looking to change or cancel services
- Complete quotations over the phone by actively listening
- Responding to emails and online enquiries and managing your own ring backs
- Maintaining your administrative tasks
- Customer services and ensuring excellence in every call
Interested? Please apply online, including your current remuneration details.
Sales Executive - Inbound Calls in Northampton employer: AllAboutRecruitmentLtd
All About Recruitment Ltd is an exceptional employer, offering a vibrant and supportive work environment in Northampton. With a focus on employee development, we provide excellent training and a comprehensive benefits package, ensuring our Sales Executives thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a team that values customer satisfaction and fosters growth through meaningful client interactions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Inbound Calls in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on All About Recruitment Ltd. Understand their values and what they look for in a Sales Executive. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your experience in customer service and sales, especially in handling inbound calls and retaining clients.
✨Tip Number 3
Show off your soft skills! In this role, communication is key. Be ready to demonstrate your ability to listen actively, handle objections, and maintain a positive attitude during the interview. These are crucial for keeping customers happy.
✨Tip Number 4
Apply through our website! We encourage you to submit your application online. It’s the quickest way to get noticed, and you’ll be able to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Sales Executive - Inbound Calls in Northampton
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any relevant experience you have in insurance or sales. We want to see how your background fits with the role, so don’t hold back on those achievements!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description to show us you understand what we’re looking for and how you can contribute.
Be Personable:Since this role involves a lot of customer interaction, let your personality shine through in your application. We love candidates who can connect with clients and make them feel valued!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at AllAboutRecruitmentLtd
✨Know Your Stuff
Make sure you brush up on your insurance knowledge and the specific products the company offers. Being able to discuss these confidently will show that you're genuinely interested and prepared.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This is crucial for a Sales Executive role, as you'll need to understand customer needs. Nod, summarise what the interviewer says, and ask relevant questions.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or sales. Highlight how you handled objections or retained clients, as this will resonate well with the role's focus on account management.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your sales techniques. Practise handling common objections and upselling products, as this will help you shine in the interview and demonstrate your suitability for the position.
