At a Glance
- Tasks: Engage with customers, handle enquiries, and support admin tasks in a lively office.
- Company: Join a prestigious firm with over 30 years of industry experience.
- Benefits: Enjoy funded training, staff events, and a great working environment.
- Other info: Flexible temp-to-perm opportunity with a vibrant team atmosphere.
- Why this job: Kickstart your career in customer service with hands-on training and real impact.
- Qualifications: Excellent communication skills and a willingness to learn new systems.
All About Recruitment Ltd is currently recruiting for a Full Time Temporary Customer Services Administrator to work in a vibrant, friendly and busy office.
Salary: £12.21
Location: Northampton, NN4, parking available
To Start: ASAP, subject to an informal meeting with the client
Duration: Temporary, possibly Temp to Perm without legal obligation
Hours of work: Core hours Monday - Friday, 08.30 - 17.00, 37.5 hours a week
Benefits: Funded training and learning / Staff events / Great working environment
Our Client: Our prestigious independent client has over thirty years industry experience and is recognised as a market leading firm providing business services to a public and private sector client base.
The Role: Applicants will need to evidence experience working in a busy varied customer services environment with some understanding of general administrative tasks. Duties and responsibilities will include but are not limited to:
- Inbound and outbound telephone liaison to handle enquiries
- Data entry and responding to emails, training provided
- Handling complaints and resolving (full training provided)
- Taking payments over the telephone
- Scanning, checking and inputting paperwork into a database
- Responding to emails and correspondence
The ideal candidate will have:
- Excellent customer services skills and a clear telephone manner
- Good IT skills and a willingness to learn new systems
Interested? Please apply online, including your current remuneration details.
Customer Service and Admin (Trainee\'s welcome) in Kettering employer: AllAboutRecruitmentLtd
All About Recruitment Ltd is an excellent employer, offering a vibrant and friendly work environment in Northampton, where employees can thrive in a busy office setting. With a commitment to funded training and learning opportunities, staff events, and a supportive culture, this company not only values its employees but also invests in their growth and development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Admin (Trainee\'s welcome) in Kettering
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if the office is casual, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Service and Admin (Trainee\'s welcome) in Kettering
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in customer service roles. We want to see how you've handled enquiries and resolved complaints, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly:While we love a casual vibe, your written application should still maintain a professional tone. Use clear language and avoid slang, but don’t be afraid to let your personality shine through!
Tailor Your Application:Take a moment to read the job description carefully and tailor your application accordingly. Mention how your skills align with the role and why you’re excited about working with us at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at AllAboutRecruitmentLtd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service and Admin role. Familiarise yourself with tasks like handling enquiries, data entry, and resolving complaints. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer interaction, be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your clear telephone manner and any relevant experiences that showcase your ability to provide excellent service.
✨Brush Up on IT Skills
The job requires good IT skills, so take some time to review any software or systems you might encounter. If you have experience with databases or email management, mention it! Showing a willingness to learn new systems can also set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
