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- Tasks: Engage with customers, handle inquiries, and provide top-notch service in a lively office environment.
- Company: Join All About Recruitment Ltd, a dynamic company focused on connecting talent with opportunities.
- Benefits: Enjoy a friendly workplace, potential for growth, and the chance to develop your sales skills.
- Why this job: Be part of a vibrant team where your contributions make a real difference in customer satisfaction.
- Qualifications: Previous experience in insurance or customer service roles is preferred but not mandatory.
- Other info: Ideal for those looking to kickstart their career in a supportive and energetic setting.
The predicted salary is between 30000 - 42000 £ per year.
All About Recruitment Ltd is currently recruiting forInsurance Inbound Sales and Customer Services Agents work in a friendly and vibrant office.
Applications are invited from candidates with insurance or insurance related experience, perhaps having worked as a
Sales Agent / Telesales Associate / / Customer Services Agent / Retentions Advisor /Call Centre Agent/ Inbound and Outbound Call Handling / Telesales / Renewal Agent / Retentions Call Handler
Salary:Excellent£24 – £28K plus FAB bonus potential
Location: Northampton
To Start: ASAP, subject to interview/s and referencing
Hours of work: Core hours Monday Friday,09.00 17.30, 37.5 hour working week
Every fourth week you will be asked to work Saturday 09.00 – 1300
Benefits: Excellent training and benefit package- second to none!
The Role: Think more of account management duties and nurturing accounts to check customers are happy and retain business than cold calling.
Duties and responsibilities will include but are not limited to:
Looking after a portfolio of clients to ensure customer satisfaction
Calling customers to check they are happy with services and upselling new products
Handling inbound calls and correspondence pertaining to new business and retentions
Cross selling opportunities and passing leads to relevant teams
Reacting to email lead and online enquiries to try and convert sales
Handle objections to retain clients looking to change or cancel services
Complete quotations over the phone by actively listening
Responding to emails and online enquiries and managing your own ring backs
Maintaining your administrative tasks
Customer services and ensuring excellence in every call
Interested? Please apply online, including your current remuneration details
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best legitimate interest, without prejudice and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy (legitimate interest) and contact us for more information. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
All About Recruitment Ltd Embraces Equal Opportunities.
All About Recruitment Ltd embraces government guidelines and legislation regarding the management of the Covid 19 pandemic and health and well-being advice.
All About Recruitment Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Insurance Inbound Sales and Customer Services, Exp preferred employer: AllAboutRecruitmentLtd
Contact Detail:
AllAboutRecruitmentLtd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Inbound Sales and Customer Services, Exp preferred
✨Tip Number 1
Familiarise yourself with the insurance industry and its key players. Understanding the products and services offered by various companies will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves inbound sales and customer service, being articulate and confident on calls can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 4
Prepare for common interview questions specific to sales and customer service roles. Think about your past experiences and how they relate to the skills required for this position, so you can showcase your suitability effectively.
We think you need these skills to ace Insurance Inbound Sales and Customer Services, Exp preferred
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous roles related to insurance, sales, or customer service. Use specific examples from your past jobs that showcase your skills in these areas.
Tailor Your CV: Customise your CV to align with the job description provided by All About Recruitment Ltd. Focus on the skills and experiences that are most relevant to the Insurance Inbound Sales and Customer Services position.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for this role. Mention your passion for customer service and how your background in insurance can benefit the company.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at AllAboutRecruitmentLtd
✨Showcase Your Experience
Make sure to highlight any previous roles you've had in insurance or customer service. Be ready to discuss specific examples of how you've successfully handled sales or customer inquiries.
✨Demonstrate Communication Skills
Since the role involves inbound sales and customer service, practice clear and confident communication. Prepare to answer questions in a way that shows your ability to engage with customers effectively.
✨Understand the Company
Research All About Recruitment Ltd and their values. Being knowledgeable about the company will help you tailor your answers and show genuine interest during the interview.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play exercises where you might need to demonstrate your sales techniques or customer service skills. Practising these scenarios can help you feel more comfortable during the interview.