Call Centre / Collections Agents in Northampton

All About Recruitment Ltdis currently recruiting for aFull Time Call Centre/ Collections Agentstowork in a vibrant, friendly, and busy office.

Applications are invited from candidates with experience in:

Call Centre Agent / Enforcement Agent / Collection Agent/ Credit Control / Debt Administrator /Debt Recovery Agent / Collections Clerk / Recovery Clerk / Sales Executive / Renewals Clerk / Arrears Administrator

Salary: £22.2K – excellent bonus / commission and benefits , monthly bonuses typically range from £500 to £2000, no legal obligation 35 hour working week on average.

Location:Northampton, NN1. Free Car Parking provided

To Start:ASAP, subject to an informal meeting with the client

Duration:Permanent

Hours of work:

Week one 8am 2.30pm and 9am 1pm Saturday

Week two 9am 5pm

Week three 11.30am 7pm

Benefits:Funded training and learning / Staff events / Great working environment

The Role:

Applicants will need to evidence experience working in busy target driven call centre environment with some understanding of general administrative tasks.

Duties and responsibilities will include but are not limited to:

Inbound and outbound call handling

Handling complaints and resolving (full training provided)

Taking payments over the telephone

Making outbound calls to recover aged debt.

Liaising with external enforcement agents

Responding to emails and correspondence

The ideal candidate will have:

Excellent customer services skills and a clear telephone manner

Good IT skills and a willingness to learn new systems.

Interested? Please apply online, including your current remuneration details

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

All About Recruitment Ltd in an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.