IT Support Technician, Office Based

IT Support Technician, Office Based

Full-Time 25000 - 26500 € / year (est.) No home office possible
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At a Glance

  • Tasks: Provide IT support via phone and online chat, with occasional fieldwork.
  • Company: Family-run company with a fantastic staff culture.
  • Benefits: Competitive salary, great benefits package, and supportive work environment.
  • Other info: Core hours are Monday to Friday, 08:30 to 17:30.
  • Why this job: Join a friendly team and enhance your tech skills while helping others.
  • Qualifications: Experience in tech support or IT roles is preferred.

The predicted salary is between 25000 - 26500 € per year.

All About Recruitment Ltd is currently recruiting for a Permanent IT Support Assistant / Technician to start asap. Applications are invited from candidates with experience in:

  • Tech Support
  • IT Support
  • IT Admin
  • Helpdesk Technician
  • 1st Line support
  • 2nd Line Support
  • Technical Support
  • IT Installation
  • IT Helpdesk
  • IT Trainee
  • Helpdesk Admin

Salary: £25,000 - £26,500

Start Date: ASAP

Location: NN4

Hours of work: Core hours 40 hours a week Monday to Friday, office hours, 08.30 to 17.30

Our Client: A family run company with an excellent staff culture and great benefits package.

The Role: The successful candidate will assist with providing IT support via telephone and online chat. Some field-based work may occasionally be required.

IT Support Technician, Office Based employer: AllAboutRecruitment

All About Recruitment Ltd is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee well-being and development. With a competitive salary and a comprehensive benefits package, employees are encouraged to grow their skills in a dynamic environment, making it an ideal place for those seeking a rewarding career in IT support.

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Contact Detail:

AllAboutRecruitment Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Technician, Office Based

Tip Number 1

Network like a pro! Reach out to your connections in the IT world, and don’t be shy about asking for introductions. We all know someone who knows someone, and a friendly nudge can get your foot in the door.

Tip Number 2

Prepare for those interviews! Research common IT support questions and practice your answers. We want you to feel confident and ready to showcase your skills when it’s time to shine.

Tip Number 3

Show off your personality! When you’re chatting with potential employers, let your enthusiasm for tech support shine through. We’re all about finding the right fit, so don’t hold back on showing who you are.

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. We’re here to help you land that IT Support Technician role, so let’s make it happen together!

We think you need these skills to ace IT Support Technician, Office Based

Tech Support
IT Support
IT Administration
Helpdesk Technician
1st Line Support
2nd Line Support
Technical Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in tech support and IT roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Technician role. Share your passion for tech support and how you can contribute to our awesome team.

Show Off Your Communication Skills:Since you'll be providing support via phone and online chat, it's crucial to demonstrate your communication skills in your application. Use clear and concise language to show us you can explain tech stuff in a way that everyone can understand.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at AllAboutRecruitment

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with common IT support issues, troubleshooting techniques, and the tools you might be using. Being able to discuss specific scenarios or problems you've solved in the past will show your expertise.

Practice Your Communication Skills

Since you'll be providing support via phone and online chat, it's crucial to demonstrate clear communication. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with potential questions and answers.

Research the Company Culture

As this is a family-run company with a great staff culture, it’s important to understand their values. Check out their website and social media to get a feel for their environment. Be ready to discuss how you can contribute positively to their team dynamic.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the role, team structure, and any field-based work you might encounter. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.