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- Tasks: Assist customers with insurance inquiries and provide top-notch service in a vibrant office.
- Company: Join a friendly team at All About Recruitment Ltd, a leader in insurance services.
- Benefits: Earn £24 - £28K plus bonus, with excellent training and benefits.
- Other info: Enjoy a balanced work week with core hours and occasional Saturday shifts.
- Why this job: Make a difference in customers' lives while developing your career in a supportive environment.
- Qualifications: Experience in insurance or customer service roles is preferred.
The predicted salary is between 24000 - 28000 £ per year.
All About Recruitment Ltd is currently recruiting for Insurance Inbound Sales and Customer Services Agents to work in a friendly and vibrant office. Applications are invited from candidates with insurance or insurance related experience, perhaps having worked as a Sales Agent, Telesales Associate, Customer Services Agent, Retentions Advisor, Call Centre Agent, Inbound and Outbound Call Handling, Telesales, Renewal Agent, or Retentions Call Handler.
Salary: Excellent £24 - £28K plus FAB bonus potential
Location: Northampton
To Start: ASAP, subject to interview/s and referencing
Hours of work: Core hours Monday to Friday, 09.00 to 17.30, 37.5 hour working week. Every fourth week you will be asked to work Saturday 09.00 to 13.00.
Benefits: Excellent training and benefit package - second to none!
Insurance Customer Service Representative employer: AllAboutRecruitment
Contact Detail:
AllAboutRecruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Service Representative
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your personality! When you get the chance to interview, let your enthusiasm for the role shine through. Employers love candidates who are not only qualified but also genuinely excited about the opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive listings that you won’t find anywhere else, so keep an eye out for those!
We think you need these skills to ace Insurance Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in insurance or customer service. We want to see how your past roles as a Sales Agent or Call Centre Agent have prepared you for this position.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly and vibrant team. Share specific examples of your achievements in customer service or sales.
Show Your Personality: We love a bit of personality! Don’t be afraid to let your unique voice come through in your application. It helps us get to know you better and see if you’d fit in with our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at AllAboutRecruitment
✨Know Your Stuff
Make sure you brush up on your insurance knowledge. Familiarise yourself with common terms and processes in the industry, as well as any specific products the company offers. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Highlight your previous roles related to customer service or sales. Be ready to share specific examples of how you've handled customer queries or closed sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you answer accurately but also demonstrates your communication skills. Don’t hesitate to ask for clarification if you’re unsure about something.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or what success looks like in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.