Join Apple Live Operations, a leader in live broadcasting, and play a key role in delivering exceptional viewing experiences.
Summary
Apple creates and delivers world-class content experiences to millions of viewers globally.
Join our Apple Live Operations team, a leader in live broadcasting, and play a key role in delivering exceptional viewing experiences.
We\'re a tight-knit team that thrives on collaboration, creativity, and a shared passion for flawless execution.
Description
This role offers incredible opportunities to contribute your unique skills, develop your expertise in a dynamic field, and make a significant impact on Apple\'s global presence.
The Broadcast Operations Manager will oversee the technical and operational aspects of multiple live broadcast streams, ensuring seamless transmission and production.
This role requires strong coordination with cross-functional teams, vendors, and broadcast partners to manage content acquisition, encoding, and distribution.
You will contribute to and refine existing workflows as the product evolves.
This role demands a flexible schedule, including nights and weekends, to support live events across global time zones.
Responsibilities
Serve as a live event day manager ensuring Apple quality standards and smooth streaming operations through the platform for viewers
Oversee the operation and maintenance of a broadcast master control facility, ensuring optimal performance and adherence to industry best practices
Supervise broadcast operators and quality control
Collaborate with technical and non-technical teams (internal & external)
Monitor signal flow, troubleshoot issues, and implement stabilization measures
Coordinate with engineering and production for optimal signal quality and disaster recovery
Understand and adhere to SOPs, contributing to updates as needed
Maintain a highly flexible schedule, including nights and weekends, to accommodate live events across various time zones.
Broadcast schedules fluctuate based on event locations
Up to 25%+ travel required; both domestic and international.
Minimum Qualifications
A proven track record of experience in broadcasting or streaming in a high-tech multimedia environment
Significant experience working with technical teams, digital media workflows and live production environments
Skilled in vendor management, including contract negotiation, performance monitoring, and relationship building
Experience with change management processes
Excellent communication skills for leading meetings, escalating issues, and reporting to executives
Strong problem-solving skills and ability to maintain composure under pressure
Proficiency in time management and meeting deadlines
Proven proficiency in broadcast signal analysis, cloud-based solutions, and distribution technologies (CDN, SCTE, DAI)
Proven understanding of live television production, including switchers, audio mixing, graphics, and IP-based transport (SMPTE ****, HLS, SRT, RTMP, etc.)
Proven industry experience of working with broadcast regulations, encryption systems, and compliance standards
Knowledge of video and audio quality control methodologies and tools (waveform monitors, vectorscopes, audio loudness meters)
Familiarity with automation systems used in broadcast environments
Experience with disaster recovery planning and execution in a broadcast environment
Preferred Qualifications
Experience in a supervisory role
Experience with cloud-based video workflows and platforms (AWS, Azure, Google Cloud)
Understanding of networking protocols and technologies relevant to media transport (TCP/IP, UDP, Multicast)
Experience with content management systems (CMS) and metadata management
Experience managing and mentoring broadcast operations teams
Strong analytical and problem-solving skills with a focus on root cause analysis
Ability to adapt to changing priorities and new technologies
Experience with live sports broadcasts is beneficial
Next Step
Please see this role on our own website, and apply.
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