Director of Technical Operations
Director of Technical Operations

Director of Technical Operations

Full-Time 75000 - 100000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead technical operations for live streaming, ensuring flawless delivery and mentoring teams.
  • Company: Join StreamAMG, powering major sports and media brands globally.
  • Benefits: Competitive salary, annual bonus, enhanced family leave, and flexible hybrid working.
  • Other info: Dynamic role with opportunities for continuous improvement and team development.
  • Why this job: Make a real impact in live sports streaming with hands-on leadership.
  • Qualifications: Senior-level expertise in streaming technology and proven leadership experience.

The predicted salary is between 75000 - 100000 ÂŁ per year.

We’re looking for a Director of Technical Operations to act as the technical heartbeat of our live streaming operation and to play a key role as part of the Senior Leadership Team.

About us

At StreamAMG, we power some of the world’s biggest sports, media and betting brands to deliver live and on‑demand video at scale. Every year, we deliver more than 15,000 live events globally — moments that matter to fans, clients and partners alike. Behind every flawless stream is a technical operation that performs under pressure, solves problems in real time, and ensures world‑class delivery from ingest to playback.

The opportunity

This is a unique hybrid role combining deep technical expertise (70%) with leadership and mentorship (30%). You’ll own the technical integrity of our global broadcasts while supporting and developing our Operational Leads. This isn’t a purely strategic leadership role. It’s hands‑on, high‑impact, and central to how we deliver live sport at scale. You’ll be the person the team turns to when challenges are complex, stakes are high, and clarity is critical.

Why this role matters

Technical Operations sits at the core of everything we deliver. You’ll operate at the intersection of:

  • live streaming technology and infrastructure
  • team leadership and technical development

From major global sporting events to high‑value rights delivery, your expertise will ensure our platform remains resilient, secure and best‑in‑class. If you thrive on solving complex problems, influencing technical direction, and supporting teams in high‑pressure environments, this role offers real ownership and impact.

How you’ll make an impact

Streaming Technology Excellence (70%)

  • Act as the final escalation point for complex incidents across AWS Media Services and Akamai
  • Provide architectural oversight, validating end‑to‑end (“glass‑to‑glass”) workflows
  • Design and oversee stream protection strategies, including tokenisation, DRM and geo‑blocking
  • Continuously optimise encoding profiles and CDN configurations to balance cost, latency and quality
  • Drive technical excellence across live sports streaming, ensuring reliability at scale
  • Mentor and support Operational Leads, building confidence and capability
  • Lead incident debriefs, turning issues into learning and improvement opportunities
  • Bridge the gap between Solutions Architecture and Operations, ensuring knowledge flows effectively
  • Champion best practice and continuous improvement across the team

Who you are

You’re an experienced streaming specialist who has evolved into a technical leader — someone who combines deep expertise with the ability to guide and develop others. You’ll bring:

  • Senior‑level expertise in AWS Media Services (MediaLive, MediaPackage), Akamai CDN, CaptionHub and G‑Mina
  • Strong knowledge of streaming protocols including SRT, HLS and DASH, and live sports encoding (e.g. 50p, low latency)
  • Proven experience handling complex, high‑scale incidents with a calm, methodical approach
  • The ability to translate complex technical concepts into clear, actionable guidance
  • Demonstrable leadership experience, with a passion for mentoring and developing teams
  • A mindset focused on quality, resilience and continuous optimisation

What we offer

  • Competitive salary and annual bonus
  • Enhanced family leave
  • Life assurance
  • Flexible hybrid working from our Manchester (Media City) office

Director of Technical Operations employer: all

At StreamAMG, we pride ourselves on being an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration. Our Manchester office, located in the vibrant Media City, provides a unique environment where technical expertise meets leadership development, allowing employees to grow their skills while contributing to high-stakes live streaming operations. With competitive salaries, enhanced family leave, and flexible hybrid working options, we ensure our team members feel valued and empowered to make a significant impact in the world of sports and media.
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Contact Detail:

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StudySmarter Expert Advice 🤫

We think this is how you could land Director of Technical Operations

✨Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.

✨Tip Number 2

Prepare for those tricky interview questions! Think about how your experience aligns with the technical challenges we face at StreamAMG. We want to see how you tackle complex problems and lead teams under pressure.

✨Tip Number 3

Show off your passion for live streaming! Share examples of past projects or experiences that highlight your technical expertise and leadership skills. We love seeing candidates who are genuinely excited about what they do.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the StreamAMG team!

We think you need these skills to ace Director of Technical Operations

Technical Expertise in Live Streaming
AWS Media Services (MediaLive, MediaPackage)
Akamai CDN
Streaming Protocols (SRT, HLS, DASH)
Live Sports Encoding (50p, low latency)
Incident Management
Problem-Solving Skills
Leadership and Mentorship
Communication Skills
Continuous Improvement
Architectural Oversight
Stream Protection Strategies (tokenisation, DRM, geo-blocking)
Operational Excellence
Adaptability in High-Pressure Environments

Some tips for your application 🫡

Show Your Technical Expertise: Make sure to highlight your deep technical knowledge in your application. We want to see your experience with AWS Media Services, Akamai CDN, and streaming protocols like SRT and HLS. Don’t just list them; give us examples of how you've used these skills in real-world situations.

Demonstrate Leadership Skills: Since this role involves mentoring and leading teams, share specific instances where you've guided others or resolved complex issues. We love seeing how you’ve made an impact in high-pressure environments, so don’t hold back on those stories!

Tailor Your Application: Take the time to customise your application for this role. Use the job description as a guide and align your experiences with what we’re looking for. This shows us that you’re genuinely interested and have put thought into your application.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!

How to prepare for a job interview at all

✨Know Your Tech Inside Out

Make sure you’re well-versed in AWS Media Services, Akamai CDN, and the streaming protocols mentioned in the job description. Brush up on your knowledge of SRT, HLS, and DASH, as well as live sports encoding. Being able to discuss these topics confidently will show that you’re the technical expert they need.

✨Showcase Your Leadership Skills

Prepare examples of how you've mentored teams or led projects in high-pressure environments. Think about specific incidents where your leadership made a difference. This role is about guiding others, so demonstrating your ability to inspire and develop talent will be key.

✨Problem-Solving Mindset

Be ready to discuss complex incidents you've handled in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight how you approached the problem, what solutions you implemented, and the outcomes. This will showcase your calm, methodical approach under pressure.

✨Communicate Clearly

Practice translating complex technical concepts into simple, actionable guidance. During the interview, aim to communicate your thoughts clearly and concisely. This will demonstrate your ability to bridge the gap between technical details and operational needs, which is crucial for this role.

Director of Technical Operations
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