At a Glance
- Tasks: Maintain and troubleshoot IT infrastructure across multiple sites, ensuring performance and security.
- Company: Join Safran, a leading global tech group in aerospace and defence.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and continuous improvement.
- Why this job: Be part of a mission to make air transport more sustainable and accessible.
- Qualifications: Experience in IT support, knowledge of Windows Server and networking concepts.
The predicted salary is between 51750 - 63250 £ per year.
We're looking for an IT Infrastructure Support Specialist to join our Digital Technology team on a 12-month FTC, playing a key role in maintaining the performance, security and reliability of our IT infrastructure across our Wolverhampton and Banbury sites. Working alongside the Senior IT Infrastructure Support Specialist and the wider Digital Technology team, you'll provide hands-on technical support across a broad range of infrastructure technologies.
Key responsibilities:
- Configure, maintain, monitor, and troubleshoot servers, networks, storage systems, and infrastructure components
- Provide 2nd/3rd line infrastructure support for escalated technical issues
- Assist with infrastructure upgrades, deployments, and improvement projects
- Support server, network, and endpoint maintenance activities
- Monitor infrastructure performance, availability, and security
- Assist with patching, system updates, and vulnerability remediation activities
- Maintain accurate technical documentation and support procedures
- Support backup, disaster recovery, and business continuity processes
- Work with third-party vendors and support providers when required
- Assist with implementing infrastructure standards, security controls, and best practices
- Support continuous improvement initiatives to improve reliability, performance, and user experience
- Participate in infrastructure-related project delivery activities
- Escalate risks, recurring issues, or service concerns appropriately
What You'll Bring:
- Experience working in an IT infrastructure support or engineering role
- Good knowledge of Windows Server environments and enterprise infrastructure technologies
- Understanding of networking concepts including switching, VLANs, DNS, DHCP, and VPN technologies
- Experience supporting virtualisation platforms such as VMware ESXi, vSphere and/or Hyper-V
- Experience supporting Microsoft 365 and related technologies
- Strong troubleshooting and problem-solving skills
- Experience working within an IT service management environment
- Ability to prioritise workloads and manage multiple tasks effectively
- Good communication and customer service skills
Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks.
IT Infrastructure Support Specialist in Wolverhampton employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Support Specialist in Wolverhampton
✨Get Involved in Tech Meetups
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✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at All The Top Bananas that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Infrastructure Support Specialist in Wolverhampton
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at All The Top Bananas, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at All The Top Bananas can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at All The Top Bananas will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at All The Top Bananas
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at All The Top Bananas. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at All The Top Bananas.
