At a Glance
- Tasks: Lead hotel operations and implement strategies for excellence in guest experience.
- Company: Join a friendly team at a leading hotel management company.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Dynamic role with opportunities to shape hotel operations.
- Why this job: Make a real impact on guest satisfaction and team development.
- Qualifications: Proven leadership experience and a passion for hospitality.
The predicted salary is between 34650 - 42350 £ per year.
Our leading client is currently seeking an Operations Manager to join their friendly team on a permanent basis. The Operations Manager will be responsible for implementing standard operating procedures across all hotel departments, and overseeing hotel operations in the absence of the General Manager.
Key Responsibilities:
- The Operations Manager will ensure effective performance management and contribute to the strategic business plan.
- Maximise revenue opportunities.
- Prioritise the customer experience by analysing guest feedback and implementing action plans.
- Collaborate with department heads to lead recruitment efforts and foster team development.
- Promote a culture of service excellence.
- Delegate General Manager responsibilities as needed and ensure smooth hotel operations.
Key Skills and Experience:
- Proven experience and a successful track record of managing at HOD level.
- Strong leadership skills with the ability to motivate and manage a team.
- Extensive experience in creating and implementing strategies.
- The Operations Manager will be highly commercially driven.
- Highly motivated, enthusiastic, and a good team player.
- Experience managing a busy team to improve performance.
Hotel Operations Manager in Woking employer: All The Top Bananas
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