At a Glance
- Tasks: Manage logistics and customer service activities while ensuring smooth delivery processes.
- Company: Join a values-led business in Twyford with a focus on teamwork and customer satisfaction.
- Benefits: Earn £13.50 per hour with opportunities for growth and development.
- Other info: Full-time role with Monday to Friday hours and potential for flexible shifts.
- Why this job: Be part of a dynamic team that values your contributions and offers variety in your workday.
- Qualifications: Experience in logistics or customer service, strong communication skills, and problem-solving abilities.
The predicted salary is between 13.5 - 13.5 £ per hour.
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: £13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm
We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford.
This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike.
Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service.
Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency.
What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service .
You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment.
Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures.
Deliver outstanding customer service at every stage of the process.
Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes.
Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination.
Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly.
Keep product knowledge up to date and inform customers of new products and developments.
Support with basic bookkeeping tasks and assist with deliveries when required.
Follow Health & Safety procedures, reporting any issues as needed.
Collaborate with other departments and communicate clearly via phone, email, and meetings.
Skills & Experience Experience in logistics, warehouse administration, or a similar role.
Knowledge of logistics or transport management systems (SAP experience an advantage).
Basic accounting knowledge and confidence with data entry.
Excellent organisational and time-management skills.
Strong communication and customer service skills.
Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills.
A team player who values collaboration, continuous improvement, and great service.
Committed to ethical working and upholding company values.
Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift.
Flexibility is required to cover an early shift (AM) when needed.
This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community.
If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website.
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Logistics & Customer Coordinator in Winchester employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Logistics & Customer Coordinator in Winchester
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like All The Top Bananas and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at All The Top Bananas!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like All The Top Bananas keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics & Customer Coordinator in Winchester
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to All The Top Bananas:This is your chance to really connect with the team at All The Top Bananas. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with All The Top Bananas.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show All The Top Bananas that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at All The Top Bananas. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
