Contracts Manager - Repairs & Maintenance
£50k - £60K + Car Allowance + Benefits
Winchester
We are working with a leading contractor within the Social Housing Repairs and Maintenance sector, who due to continued expansion currently have an exciting opportunity for a Contracts Manager to join their team based in Winchester.
Key responsibilities:
To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Experience required:
Proven track record in leading and delivering reactive maintenance contracts with public sector / housing association clients.
IT Literate with good knowledge of Microsoft packages
Ability to understand client / contract requirements to maximise productivity
Excellent communication skills
Good understanding of H&S legislation
Experience of managing and improving internal and external customer relationships and conflict handling
Experience managing large directly employed workforce including Supervisors and Multi-Trade Operatives
This is a permanent, full time role for which you will receive a highly competitive salary of up to £60,000 + car allowance and benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Please apply online now or call Bianca on 07534924521!
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