At a Glance
- Tasks: Join our team to maintain and support cutting-edge audio-visual systems for diverse clients.
- Company: Whitwam Audio Visual Integration, a leader in AV system installations.
- Benefits: Competitive salary, bonus, pension, health insurance, and overtime opportunities.
- Other info: Dynamic role with opportunities for training and career growth in a supportive team environment.
- Why this job: Gain hands-on experience in AV integration while making a real impact on client satisfaction.
- Qualifications: Minimum 2 years in AV engineering with strong networking and audio knowledge.
The predicted salary is between 28000 - 38000 £ per year.
Location: Winchester
Salary: £28,000 - £38,000 per annum + Bonus + Pension + Health Insurance
Job Type: Permanent, Full time - 37.5hrs per week + overtime available
Whitwam Audio Visual Integration (WAVI) is part of Whitwam Ltd. We are installers of integrated audio-visual systems based in Winchester, Hampshire. We are looking for an experienced audio-visual engineer for a hands-on role within our preventative maintenance and support team, working under the WAVI project manager.
About the role:
- Maintenance Engineer: To take an active enthusiastic role in all customer maintenance work. Carry out both preventive maintenance and unscheduled support visits for all the WAVI clients.
- To respond to client support tickets raised through the maintenance support systems.
- To provide a point of contact for all email and telephone support calls for our maintenance clients.
- To carry out maintenance led upgrades and small works projects, calling on support from the balance of the WAVI team as required.
- To take direction and supervision from WAVI Project Manager and manage AV technicians or Assistant assigned.
- To work with the WAVI Project Manager to ensure that full reporting and documentation trails are fulfilled.
- To carry out monthly remote monitoring and system management checks using the Domotz cloud tool.
Installation Team Support:
- To assist the general installation team with new installation projects.
- To carry out, organise and manage in-house maintenance tasks, such as PAT testing of any Installation portable equipment.
- To undertake supplier training courses on new equipment and systems.
Office Support:
- To assist with client reception (telephone, email & walk-in) and the provision of immediate client service.
Team Cover:
- To deputise for absent members of the installation team as required.
Health & Safety:
- To comply with the company's Health and Safety policy and practices.
- To observe company standards of practice regarding vehicle, equipment and premises security.
- Complete all maintenance work to a high standard and to the client's satisfaction.
About you:
- Experience required in modern AV integration techniques, including Dante Audio, HDBASE-T, HD-SDI video, networking infrastructure and Crestron Control systems.
- We are looking for a positive person that can take clear instruction and improvise around ever-changing work-related demands.
- The successful candidate will need a UK driving licence and will need to be able to pass client security applications for access to sensitive sites.
- The candidate must be a UK resident, and Whitwam will not be supporting any application for working visas or residency.
Key Experience:
- Minimum 2 years' experience in AV system engineering, preferably with a proven track record of system installation and support roles.
- AV industry training from key AV equipment manufacturer including Crestron, QSYS, Audinate, AMX, Extron etc.
- Strong audio and IP networking knowledge.
- Fully computer literate with good skills for documentation and CAD.
If you're interested in the role and would like to put yourself forward please hit APPLY.
Audio-Visual Maintenance & Support Engineer in Winchester employer: All The Top Bananas
Whitwam Audio Visual Integration (WAVI) is an exceptional employer located in Winchester, offering a dynamic work environment where employees are encouraged to grow and develop their skills in the audio-visual industry. With a strong focus on teamwork and client satisfaction, WAVI provides comprehensive training opportunities, competitive salaries, and a supportive culture that values innovation and collaboration, making it an ideal place for those seeking a rewarding career in AV maintenance and support.
