Deputy Accommodation Manager in Whitley Bay

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: North Tyneside

Salary: £32,606 per annum

Closing Date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Ready to lead a service that helps young people build brighter futures? We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged 16-25 who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive.

You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes.

Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.
• You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.
• You will have responsibilities to manage local project budgets.
• You will ensure the highest standards of support to young people is provided and that housing management is effective.
• You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners.
• You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

• Management experience, including experience of supervising the work of teams and individuals.
• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.
• Experience of Ofsted compliance - desirable.
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills.
• Experience of operating safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Personal and professional integrity.
• High level understanding of professional boundaries and ability to maintain boundaries.
• Effective collaborative working.
• Ability to effectively reflect on own practices for ongoing learning and development.
• Respect for the values and ethos of the charity and its founding partners.

What You'll Receive

• Tailored training and development.
• Flexible working options where suitable.
• 26 days annual leave, rising with service.
• Family friendly leave policies.
• Pension scheme with employer contributions up to 7%.
• Employee Assistance Programme with 24/7 GP access.
• Discounts across retail, travel, food, fitness and more.
• Cash health plan for you and your family.
• Death in service benefit.
• Access to legal and practical support.

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.