At a Glance
- Tasks: Lead a major Salesforce CRM transformation and enhance customer experiences.
- Company: Join M Group Energy, a leader in essential infrastructure services.
- Benefits: Enjoy flexible working, competitive salary, and generous leave policies.
- Other info: Be part of a diverse team with excellent growth opportunities.
- Why this job: Make a real impact on energy efficiency and customer satisfaction.
- Qualifications: Experience in product ownership and Salesforce implementations required.
The predicted salary is between 60000 - 75000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Home Decarbonisation - We’re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero.
As part of an ambitious technology transformation programme, we're modernising our systems and processes to create a more connected, customer-focused experience. This role will play a key part in that journey. We are offering flexible hybrid office-home working, with travel to our offices as required (Aylesbury, Sutton and Bury St Edmunds).
What will you be doing? As our Senior Product Owner - Customer Centric Systems, you'll take ownership of a major Salesforce CRM transformation, helping scale a newly implemented platform across multiple programmes and clients. You’ll work at the intersection of technology, operations and business change, ensuring product development delivers meaningful outcomes for customers, colleagues and the wider business. You’ll be:
- Leading the product roadmap, backlog and delivery priorities for Salesforce-based customer and retrofit journeys
- Driving the next phase of our CRM transformation, migrating programmes from Zoho into Salesforce
- Translating business requirements into scalable product solutions that deliver real business value
- Working closely with internal stakeholders, technical specialists, architects and third-party development partners
- Defining and refining user stories, acceptance criteria and sprint priorities
- Overseeing testing, deployment and continuous improvement activities
- Managing competing priorities, risks and dependencies across multiple workstreams
- Supporting business readiness activities including communications, training and adoption planning
- Leading, coaching and supporting Product Owners and Business Analysts within the wider team
- Working with senior leadership to shape strategic decisions, investment priorities and future product direction
- Ensuring customer, operational and commercial objectives remain at the centre of all product decisions
This is a highly visible role where you'll have the opportunity to influence transformation at scale while delivering lasting improvements to customer experience and operational performance.
What you'll bring: We're looking for an experienced Product Owner who combines strong technical understanding with excellent stakeholder management and leadership skills. You'll have:
- Significant experience in Product Owner, Lead Product Owner or Product Management roles
- A proven track record delivering complex technology and digital transformation programmes
- Experience leading Salesforce implementations, ideally including Service Cloud environments
- Strong knowledge of Agile delivery methodologies and product lifecycle management
- Experience working with third-party development partners, systems integrators or external vendors
- The ability to translate business challenges into practical and scalable technical solutions
- Strong backlog management, prioritisation and roadmap planning skills
- Excellent communication and stakeholder engagement skills, including at senior leadership level
- Experience managing multiple priorities in fast-paced environments
- Strong analytical and problem-solving capabilities
It would be advantageous if you also have:
- Experience within energy, utilities, retrofit, housing or regulated industries
- Knowledge of Salesforce Field Service (FSL)
- Salesforce, Scrum or SAFe certifications
- Experience supporting organisational change and user adoption activities
Most importantly, you'll bring energy, curiosity and a collaborative approach, with the confidence to challenge thinking, drive progress and lead teams through change.
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- 25 days annual leave plus bank holidays
- 2 Paid volunteer days per year
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Senior Product Owner (7-month fixed-term contract) in West Bromwich employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Owner (7-month fixed-term contract) in West Bromwich
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Senior Product Owner (7-month fixed-term contract) at All The Top Bananas, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Senior Product Owner (7-month fixed-term contract) in West Bromwich
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at All The Top Bananas!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
