At a Glance
- Tasks: Support and develop core IT infrastructure while working with modern cloud technologies.
- Company: Established organisation with a large multi-site technology estate.
- Benefits: Competitive salary, annual bonus, hybrid working, and ongoing professional development.
- Other info: Great opportunities for career growth and exposure to cutting-edge technologies.
- Why this job: Join a dynamic team and make a real impact on IT services across multiple locations.
- Qualifications: Experience in 3rd Line Support or Infrastructure roles, strong knowledge of Microsoft technologies.
The predicted salary is between 40000 - 50000 £ per year.
An established organisation with a large multi-site technology estate is looking to appoint an IT Infrastructure Engineer to support the ongoing development and operation of its core infrastructure services. This position combines BAU support with project delivery, offering exposure to modern cloud technologies alongside traditional on-premise infrastructure.
The Role
Working within the infrastructure team, you'll be responsible for maintaining highly available systems, supporting technology projects and helping deliver secure, scalable IT services across multiple business locations. This is a broad technical role suited to someone who enjoys both operational support and continuous improvement.
Responsibilities
- Maintain and support enterprise infrastructure across server, network and cloud platforms.
- Administer Windows Server environments, Active Directory and core infrastructure services.
- Support virtualisation technologies and associated compute and storage platforms.
- Manage Microsoft 365 and Azure services within a hybrid environment.
- Monitor infrastructure health, performance and capacity, resolving issues before they impact users.
- Support network infrastructure including switching, wireless connectivity and perimeter security.
- Assist with infrastructure upgrades, migrations and technology refresh projects.
- Maintain backup, recovery and resilience solutions to ensure business continuity.
- Provide 3rd line technical support and act as an escalation point for complex infrastructure issues.
- Produce and maintain technical documentation, standards and operating procedures.
- Work closely with internal teams to deliver infrastructure improvements and technology roadmaps.
Skills & Experience
- Previous experience in a 3rd Line Support, Infrastructure Engineer or Systems Engineer position.
- Strong knowledge of Windows Server, Active Directory and Microsoft technologies.
- Experience supporting Azure and Microsoft 365 services.
- Good understanding of VMware or Hyper-V virtualisation.
- Networking knowledge covering switching, routing, TCP/IP, DNS and DHCP.
- Experience with backup technologies and storage platforms.
- Strong troubleshooting skills across enterprise infrastructure.
- Ability to prioritise workload and manage multiple technical issues simultaneously.
Desirable
- PowerShell scripting or automation experience.
- Exposure to Infrastructure as Code (Terraform/Bicep).
- Knowledge of security best practices and identity management.
- Azure, Microsoft or VMware certifications.
- Experience working within an ITIL-based environment.
Benefits
- Competitive salary
- Annual bonus
- Company pension
- Hybrid working
- Ongoing professional development
- Employee discounts and wellbeing benefits
- Generous annual leave
Infrastructure Engineer in West Bromwich employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in West Bromwich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what All The Top Bananas values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges All The Top Bananas might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at All The Top Bananas!
✨Direct Apply to All The Top Bananas
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We think you need these skills to ace Infrastructure Engineer in West Bromwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at All The Top Bananas.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at All The Top Bananas. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
