At a Glance
- Tasks: Assist customers and manage finance tasks in a friendly team.
- Company: Join a welcoming team in Wellington, Somerset.
- Benefits: Earn £13-£14 per hour with free on-site parking.
- Other info: Immediate start in a supportive small-team environment.
- Why this job: Perfect for organised individuals who love numbers and customer service.
- Qualifications: Attention to detail and good communication skills required.
The predicted salary is between 14 - 14 £ per hour.
Location: Wellington, Somerset
Pay: £13.00 - £14.00 per hour, depending on experience
Contract: Temporary 3 months
Hours: Monday to Friday, 9:00am - 5:00pm
Parking: Free on-site parking
About the Role
We are currently recruiting for a Customer Service / Finance Assistant to join a small and friendly team based in Wellington, Somerset. This is a varied role, combining customer service, administration and finance responsibilities, making it ideal for someone who is organised, numerate and has excellent attention to detail.
Key Responsibilities
- Dealing with online customer enquiries and web orders
- Processing and managing customer orders
- Sending invoices and assisting with finance administration
- Completing and processing expenses
- Working with order codes and numerical information
- Providing excellent customer service to customers
- Supporting the wider team with general administration
- Ensuring information is entered accurately and efficiently
About You
We're looking for someone who:
- Has excellent attention to detail
- Is confident working with numbers and numerical information
- Is organised and able to manage multiple tasks
- Has good communication and customer service skills
- Is comfortable working as part of a small team
- Has good computer skills
- Has previous administration, customer service or finance experience
- Experience using SAP would be beneficial, but is not essential
What's on Offer?
- £13.00 - £14.00 per hour depending on experience
- Monday to Friday, 9:00am - 5:00pm
- 3-month temporary contract
- Free on-site parking
- Friendly small-team environment
- Immediate opportunity to join an established business
If you're organised, numerate and looking for your next opportunity in customer service and finance, we'd love to hear from you! Apply today or contact Pertemps for more information.
Customer Service / Finance Assistant in Wellington employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Customer Service / Finance Assistant in Wellington
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like All The Top Bananas.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like All The Top Bananas. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Service / Finance Assistant in Wellington
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to All The Top Bananas.
How to prepare for a job interview at All The Top Bananas
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in All The Top Bananas's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services All The Top Bananas offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
