At a Glance
- Tasks: Engage with residents, coordinate activities, and manage complaints to enhance community living.
- Company: A growing housing provider focused on positive resident experiences.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Join a diverse team dedicated to improving resident wellbeing.
- Why this job: Make a real difference in residents' lives and foster vibrant communities.
- Qualifications: Experience in supported housing and knowledge of housing legislation.
The predicted salary is between 29700 - 36300 £ per year.
Are you passionate about delivering excellent resident services and creating positive communities? Sellick Partnership is collaborating with a growing housing and support provider seeking a proactive Housing & Resident Engagement Officer to join their team. This is a varied and rewarding role where you'll act as the key link between residents, housing teams and support providers, ensuring residents feel heard, supported and engaged.
As a Housing and Resident Engagement Officer your role will involve:
- Building positive relationships with residents across a portfolio of housing services
- Coordinating resident engagement activities, meetings and forums
- Managing complaints and compliments through to resolution
- Responding to reports of anti-social behaviour and working towards effective outcomes
- Supporting tenancy management activity, including warnings and possession processes
- Producing resident communications, newsletters and engagement materials
- Working closely with care providers, local authorities and partner agencies
- Maintaining accurate housing records and resident information
- Analysing resident feedback and performance data to identify service improvements
About you:
- Experience within supported housing or working with vulnerable tenants
- Knowledge of housing legislation and tenancy law
What's on Offer at this Housing organisation:
- Opportunity to make a genuine impact on resident experience
- Diverse role combining engagement, housing and community-focused responsibilities
- Supportive and collaborative working environment
- Career development opportunities within a growing organisation
This opportunity would suit an experienced Housing Officer, Scheme Manager, Supported Housing Officer or Resident Services professional looking for a role with a broad remit across community engagement, tenancy support and resident wellbeing.
If you are interested in working as Housing and Resident Liaison Officer, please click 'apply now.' For a confidential discussion, please contact Ebony Simpson at Sellick Partnership in the Derby Office today.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Housing & Resident Engagement Officer in Watford employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
