At a Glance
- Tasks: Install, service, and repair photocopiers and multifunction printers at customer sites.
- Company: Join a growing technical team in a dynamic field service role.
- Benefits: Competitive salary, company vehicle, mobile phone, laptop, and ongoing training.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Make a real impact by providing excellent customer service and technical support.
- Qualifications: Experience with photocopiers, strong fault-finding skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Photocopier / Field Service Engineer Location Field-based (covering assigned region) Job Type Full-time | Permanent Salary Competitive + Company Vehicle + Benefits About the Role We are seeking an experienced Photocopier Field Service Engineer to join our growing technical team.
The successful candidate will be responsible for installing, servicing, maintaining, and repairing a range of multifunction printers (MFPs), photocopiers, and print management solutions at customer sites.
This is a customer-facing role requiring excellent technical knowledge, strong fault-finding abilities, and a professional approach to delivering outstanding service.
Key Responsibilities Attend customer sites to install, service, maintain and repair photocopiers and multifunction devices.
Diagnose mechanical, electrical, software, and network faults efficiently.
Carry out preventative maintenance to maximise equipment reliability.
Install and configure print drivers, scan-to-email, network printing, and connectivity solutions.
Configure and support Paper Cut MF print management software, including user setup, print queues, secure print release, quotas, and reporting.
Assist customers with print management, authentication, and follow-me printing solutions.
Liaise with customers to provide technical advice and resolve issues promptly.
Complete service reports and maintain accurate records of work undertaken.
Manage van stock and ensure spare parts are maintained.
Escalate complex technical issues where appropriate.
Work to agreed service level agreements (SLAs) and response times.
Essential Skills & Experience Previous experience as a Photocopier, Printer, or Field Service Engineer.
Experience servicing multifunction printers and photocopiers.
Good knowledge of networking, including TCP/IP, DNS, DHCP, and print servers.
Experience configuring Windows print environments.
Hands-on experience supporting and configuring Paper Cut MF .
Strong fault-finding and diagnostic skills.
Excellent customer service and communication skills.
Ability to work independently and manage a field-based workload.
Full UK driving licence.
Desirable Experience Experience with manufacturers such as Canon, Ricoh, Konica Minolta, Sharp, Xerox, Kyocera, HP, Lexmark, or Toshiba.
Knowledge of Microsoft 365 environments.
Experience with scan workflows and document management solutions.
Manufacturer accreditations or technical certifications.
Personal Attributes Professional and customer-focused.
Strong problem-solving skills.
Organised with excellent time management.
Able to prioritise workload effectively.
Positive attitude and willingness to learn new technologies.
What's on Offer Competitive salary.
Company vehicle.
Mobile phone and laptop.
Ongoing manufacturer training and development.
Pension scheme.
Paid holiday.
Opportunities for career progression.
TPBN1_UKTJ
Photocopier / Field Service Engineer in Warwick employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Photocopier / Field Service Engineer in Warwick
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Photocopier / Field Service Engineer in Warwick
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch All The Top Bananas's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at All The Top Bananas. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at All The Top Bananas
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at All The Top Bananas.
