Uniserve are seeking a Transport Supervisor (Discount Retail Stores) to oversee the day-to-day transport operation on behalf of Uniserve at a customer site in Warrington.
The role supports a 24-hour, 7-day operation, managing transport activities, driver compliance, service delivery, incident management, and customer interaction. The Transport Supervisor will be responsible for ensuring all transport operations are conducted safely, legally, and in accordance with company policies and customer requirements whilst providing operational support to a fleet of up to 20 vehicles.
Location: Customer Site, Warrington WA5
Hours: 4 on 4 off, Days, 12-hour shifts
Key Responsibilities:
Operational Management
Supervise the daily transport operation during shift, ensuring service delivery targets are achieved
Manage transport activities for up to 20 vehicles operating across a nationwide retail distribution network
Monitor vehicle movements and respond to operational challenges affecting service delivery
Liaise with drivers, customer representatives, planners, and management teams to ensure operational continuity
Support route execution and delivery performance across a 24/7 operation
Maintain accurate operational records and reports
Health, Safety & Compliance
Promote and maintain a strong safety culture across the operation
Ensure compliance with company Health & Safety policies and site safety procedures
Investigate and record accidents, incidents, near misses, and damage events
Escalate safety concerns and ensure corrective actions are implemented
Conduct safety briefings and support toolbox talks where required
Monitor driver compliance with legal and company requirements
Incident & Accident Management
Log, investigate and report vehicle accidents, personal injuries, customer incidents and damage events
Complete accurate documentation following operational incidents
Liaise with management and relevant departments to ensure incidents are appropriately reported and closed out
Support root cause analysis and implementation of preventative measures
Customer Service
Maintain strong working relationships with customer site teams
Provide a professional point of contact for transport-related enquiries
Assist in resolving service issues and operational challenges quickly and effectively
Ensure customer expectations are met whilst protecting Uniserve's operational and commercial interests
Administration
Complete daily operational reporting requirements
Maintain transport records, compliance documentation, and shift handovers
Support KPI reporting and service performance reviews
Ensure all paperwork and electronic records are completed accurately and on time
Skills/Experience:
Essential Requirements
Previous experience within a transport, logistics, or distribution operation
Strong understanding of transport legislation and compliance requirements
Experience supervising drivers and transport operations
Knowledge of Health & Safety requirements within a transport environment
Strong communication and customer service skills
Ability to remain calm under pressure and make effective operational decisions
Competent user of Microsoft Office and transport management systems
Flexible approach to working within a 24/7 operational environment
Desirable Qualifications
Experience working within a retail distribution environment
Accident and incident investigation experience
IOSH Working Safely or equivalent Health & Safety qualification
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
Competitive Salary: We value your skills and commitment.
Discretionary Bonus: Because your hard work deserves to be rewarded.
Pension Scheme: We've got your future covered.
Annual Salary Review: Your growth matters to us.
Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
Interest-Free Company Loan: We're here to support you.
Free On-Site Parking: Convenient and hassle-free.
Referral Bonus £750: Spread the word and earn some extra cash.
Care First Lifestyle Programme: Because your well-being matters.
Flu Jabs Annually: Stay healthy, on us.
Group Life Policy: We've got you covered.
Electric Vehicle Charging Points at Work: Embrace sustainable transport
Flexible Career Pathway: Grow with us!
Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
Enhanced Holiday Scheme: we believe loyalty should be rewarded.
Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
Private Health Care: We are committed to your wellbeing.
TPBN1_UKTJ
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