At a Glance
- Tasks: Support the Service Manager in delivering top-notch customer service and managing workshop efficiency.
- Company: Join a dynamic team at Thrive Group, dedicated to excellent automotive service.
- Benefits: Earn £35,360 per year with a Monday to Friday schedule.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Be part of a friendly environment where your contributions make a real difference.
- Qualifications: Experience in automotive aftersales roles is a plus; customer care knowledge is beneficial.
The predicted salary is between 35360 - 35360 £ per year.
Thrive Group are delighted to be working with our client in Frome who are actively looking to recruit a Senior Service Advisor to join the team on a permanent basis.
What you will be doing:
Working closely with the Service Manager, Technicians Parts & Sales Departments, you'll help ensure our customers receive a professional, efficient and friendly experience from the moment they book their vehicle in through to collection.
Keeping customers informed about the progress of their vehicle and clearly explaining work completed, costs and any future requirements.
Working with the Service Manager and Technicians to maximise workshop capacity and ensure work is scheduled effectively.
Preparing estimates and ensuring all additional work is correctly authorised before being carried out.
Identifying opportunities to recommend relevant maintenance, repairs, products and services in a professional and customer-focused way.
Ensuring job cards, invoices, warranty documentation and customer records are accurate and complete.
What you will need to succeed:
Knowledge of manufacturer warranty, goodwill and customer care procedures would be particularly beneficial.
Previous experience in a Service Advisor, Senior Service Advisor, Assistant Service Manager or similar automotive aftersales role.
What you will receive in return:
£35,360 per annum
Monday to Friday 42.30 hours per week
What you need to do next:
If this position sounds of interest and you would like to be considered.
Please email on sarah. elliott@ thrivegroup. co. uk or contact me on 01225 632666 to discuss further.
Thrive group are acting as an Employment Agency with respect to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
PRMSTH
TPBN1_UKTJ
Assistant Service Manager in Warminster employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
