At a Glance
- Tasks: Lead the Credit Control team to recover outstanding debts and improve operational processes.
- Company: Join a dynamic financial services company focused on innovation and customer service.
- Benefits: Enjoy hybrid working, healthcare benefits, pension scheme, and free car parking.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Make a real impact in debt recovery while enhancing your managerial skills.
- Qualifications: 3+ years in Credit Control with strong communication and analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
The primary function of the Credit Control Manager is to manage the Credit Control function of the company, to pursue outstanding debts from customers, maximise bad debt recovery and lead operational improvements across the full Credit Control journey.
The ideal candidate will have worked in the financial services sector; however, if you have worked in a business-to-customer experience in a managerial role, this would also be an advantage.
Qualifications and skills required:- Significant experience (3+ years) in Credit Control, ideally within a Financial Services or regulated environment, including managing complex arrears cases and working with third party debt collection agencies and legal firms.
- Strong knowledge of debt recovery, legal enforcement processes, and regulatory requirements relating to consumer lending and arrears management, with the ability to manage cases confidently and make informed decisions independently.
- Excellent communication, negotiation and customer service skills, with confidence managing high volumes of telephone-based customer contact, handling sensitive conversations professionally and achieving positive recovery outcomes.
- Strong analytical and data-handling skills, with the ability to interpret arrears trends, identify operational risks and produce meaningful reporting to support decision-making.
- Highly organised and self-motivated, with the ability to work independently, manage workload effectively and proactively progress recovery activity with minimal supervision.
- Ability to identify and implement operational improvements to enhance efficiency and performance, including through automation and AI solutions.
- Experience using Microsoft Office applications, particularly Excel, alongside arrears management, CRM, workflow management, or case management systems.
Hours of Work: Normal hours of work are 37.5 per week, 8.30am to 5pm Monday to Friday with hybrid working offered.
Benefits: Benenden Healthcare, Pension scheme, Contribution towards glasses loan, LTIP, Free car parking.
Credit Control Manager in Tonbridge employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager in Tonbridge
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like All The Top Bananas. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Manager in Tonbridge
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to All The Top Bananas.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on All The Top Bananas's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with All The Top Bananas.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at All The Top Bananas will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former All The Top Bananas employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
