At a Glance
- Tasks: Lead quality assurance and drive continuous improvement in care services.
- Company: Join one of the UK's leading providers of complex care.
- Benefits: 25 days holiday, birthday off, training opportunities, and health plans.
- Other info: Dynamic role with excellent career growth and support from leadership.
- Why this job: Make a real impact on quality care and shape the future of our services.
- Qualifications: Experience in quality, compliance, or governance in health or social care.
The predicted salary is between 40000 - 44000 £ per year.
Shape Quality. Drive Excellence. Help Build the Future. This is more than a Quality Lead role; it's an opportunity to influence the future of one of the UK's leading providers of complex care. Covering across our North and Wales Division, this role can be based in either our Plymouth or Thame, Oxford office, with travel across the regional offices and clients' homes expected.
Active Care in the Home has experienced significant growth over the past 12 months, expanding our services to support more people with complex care needs to live safely and independently in the place they call home. As we continue to expand our services, strengthen our quality frameworks, and invest in delivering outstanding outcomes for the people we support, we're looking for an ambitious Quality Lead to join our team.
If you're passionate about raising standards, enjoy working collaboratively with operational leaders, and want to make a genuine impact across a growing organisation, we'd love to hear from you.
Why Join Us? This is a newly created opportunity to play a pivotal role in shaping quality across our expanding division. You'll have the autonomy to influence how we work, build strong governance frameworks, support services to achieve excellence, and help ensure every person we support receives safe, effective and person-centred care. As Active Care in the Home continues to grow, so will this role. You'll work alongside senior leaders, contribute to strategic decision-making and have the opportunity to develop your own career within one of the UK's largest specialist care providers.
If you're ready to make a lasting impact and help drive quality across a thriving, ambitious organisation, we'd love to hear from you!
What you will be doing: As our Quality Lead, you'll be the driving force behind quality, governance and compliance across the division, you will:
- Lead our quality assurance programme and champion continuous improvement.
- Prepare services for CQC and CIW inspections, supporting managers to achieve the best possible outcomes.
- Conduct audits, identify trends and use data to drive meaningful improvements.
- Work closely with operational teams to embed a positive culture of quality and accountability.
- Support learning and development by identifying training needs and promoting best practice.
- Develop policies, processes and governance frameworks that support sustainable growth.
- Provide insight and reporting to senior leadership, helping shape the future direction of the business.
About You: You'll be an experienced quality professional with a strong understanding of health and social care regulation, governance and compliance. You'll also bring:
- Experience working within quality, compliance or governance in health or social care.
- Strong knowledge of CQC and/or CIW regulatory frameworks.
- Excellent audit, analytical and reporting skills.
- The confidence to coach, influence and support operational teams.
- A passion for continuous improvement and delivering outstanding care.
What to look forward to:
- 25 days plus bank holidays.
- Birthday off.
- Join the Active Learning Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities.
- Active Reward App giving discounts and savings on your weekly shop.
- Free 24-hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice.
- A Nest Personal Pension account.
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians.
- We recognise outstanding Active Behaviours via the Active Awards programme.
- Enhanced Sick & Maternity Pay benefits.
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know.
- Support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group.
Quality Lead in Thame employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Lead in Thame
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like All The Top Bananas.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at All The Top Bananas.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like All The Top Bananas, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality Lead in Thame
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at All The Top Bananas.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at All The Top Bananas.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to All The Top Bananas. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at All The Top Bananas. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at All The Top Bananas
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research All The Top Bananas’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
