At a Glance
- Tasks: Manage customer relationships and ensure top-notch food safety and quality standards.
- Company: Dynamic fresh produce business focused on quality and customer satisfaction.
- Benefits: Competitive salary, 33 days annual leave, matched pension, and more perks.
- Other info: Join a growing team with excellent career development opportunities.
- Why this job: Make a real impact in a fast-paced environment while ensuring food safety.
- Qualifications: Experience in technical roles with strong knowledge of food safety standards.
The predicted salary is between 40000 - 45000 £ per year.
Customer Technical Manager - Fresh Produce Reports to: Head of Technical Are you passionate about food safety, quality, and building strong customer relationships?
Do you thrive in a fast-paced, fresh produce environment where no two days are the same?
We are seeking an experienced Customer Technical Manager to join their technical team, taking ownership of customer/retailer relationships and ensuring the highest standards of food safety, legality, and quality across their supply chain.
The Opportunity This is a key role within the business, acting as the primary technical contact for customers while working closely with operations, supply chain, farm, and packing teams to deliver exceptional product quality and customer satisfaction.
You will lead complaint reduction initiatives, drive continuous improvement, manage customer audits, and ensure full compliance with retailer requirements and industry standards.
Key Responsibilities Act as the primary technical contact for customers, managing all technical queries and requirements.
Ensure compliance with UK food safety legislation and retailer codes of practice.
Manage customer specifications and technical documentation.
Lead responses to customer audits, complaints, and non-conformances.
Conduct root cause analysis and implement effective CAPAs.
Support the development and maintenance of the Quality Management System.
Drive continuous improvement through KPI analysis and quality initiatives.
Manage customer benchmarking sessions and weekly crop quality reporting.
Provide technical guidance and training across the business.
About You You will bring: Proven experience in a Technical or Quality role within fresh produce Strong knowledge of retailer requirements and food safety standards Experience with BRCGS, Global G.
P., HACCP, Red Tractor and LEAF standards Excellent stakeholder management and communication skills Strong analytical and problem-solving capabilities The ability to thrive in a fast-paced environment Competitive salary for the right candidate, and an enhanced benefits package- 33 days annual leave, PHC, matched pension, salary sacrifice car scheme plus more.
If you're looking to make a real impact within a dynamic and growing fresh produce business, we'd love to hear from you.
Please speak to Luan at More People on 01780 480530 or press apply now.
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Technical Manager employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Technical Manager
✨Connect with Local Farmers and Co-ops
Don't underestimate the power of local connections in agriculture. Get involved in local farmers' markets or agricultural co-ops. These are great places to meet potential employers and get the inside scoop on job openings before they're even advertised.
✨Get Involved in Agricultural Events
Keep an eye out for agricultural fairs, conferences, and workshops in your area. These events are golden opportunities to network with industry professionals and showcase your passion. You might even stumble across job boards or companies actively looking to hire!
✨Volunteer for Relevant Experience
Consider volunteering with organisations focused on agriculture, sustainability, or community gardening. This not only boosts your CV but also expands your network. You never know who might be watching your hard work and dedication!
✨Keep an Eye on Job Listings at Industry-Specific Websites
Be sure to check out agriculture-focused job boards and websites regularly. Companies like All The Top Bananas often post opportunities on their own sites before anywhere else, so don’t miss out! Apply directly through us to increase your chances!
We think you need these skills to ace Technical Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in agriculture, it's crucial to highlight any hands-on experience you have in farming, crop management, or sustainable practices. We want to see how your background aligns with the role you're after, so be specific about the responsibilities you've had and any tools or techniques you've used.
Certifications Matter:In agriculture, relevant certifications can really give your application a boost. If you have any qualifications related to agricultural practices, pest management, or environmental regulations, make sure to mention them! They're great indicators of your commitment and expertise in the field.
Tailor Your CV to the Agriculture Sector:Your CV should reflect your passion for agriculture. Structure it to emphasise your field experience and any relevant projects you've been involved in. Don't forget to highlight your soft skills, like teamwork and communication, which are essential in this sector.
Passion is Key in Your Cover Letter:Since this is a full-time position, we want to feel your enthusiasm for agriculture in your cover letter. Share why you're drawn to this industry and mention any long-term goals you have that align with what All The Top Bananas does. This can really set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Get Familiar with Agricultural Technologies
Make sure you're up to speed with the latest agricultural technologies and tools that are commonly used in the field. Whether it’s precision farming tools or crop management software, being able to discuss these effectively during your interview with All The Top Bananas will show that you're technically savvy and ready to contribute from day one.
✨Showcase Your Practical Experience
Since agriculture is a hands-on industry, be prepared to share any practical experiences you've had. This could be through internships, volunteer work, or even personal projects. Discussing specific challenges you faced and how you overcame them can really impress the interviewers, especially in a full-time role at All The Top Bananas.
✨Understand the Sustainable Practices
Sustainability is a hot topic in agriculture right now, so it's important to understand current practices and regulations in the industry. Familiarise yourself with concepts like crop rotation, organic farming, and environmental impact. Having informed opinions on these topics can set you apart from other candidates during your interview.
✨Practice Common Industry Scenarios
Expect to tackle a few scenario-based questions that mimic real-life challenges in agriculture. For instance, you might be asked how you would handle a pest infestation or manage resources during a drought. Practising these scenarios will help you respond confidently and showcase your problem-solving skills during the interview with All The Top Bananas.
