At a Glance
- Tasks: Support branch administration, manage customer calls, and ensure efficient service delivery.
- Company: Join the UK's largest privately owned provider of Electronic, Fire and Security Systems.
- Benefits: Enjoy a competitive salary, company pension, free parking, and health programmes.
- Other info: Embrace a diverse workplace that values individuality and promotes equality.
- Why this job: Be part of a pioneering company with 60 years of success and growth opportunities.
- Qualifications: Must be organised, IT literate, and have excellent attention to detail.
Benefits
- Company Pension
- Long service annual leave rewards
- Employee Assistance Programme
- Retailer/Restaurant/gym discounts
- Free onsite parking
Full Time Monday to Friday 9-5
The Company
Having recently celebrated 60 years in business, this pioneering and multi-award winning company is the UK's largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our 13 local offices.
The Role
We are currently looking for an experienced Administrator. Working from our branch based in Taunton, you must be enthusiastic with a willingness to learn new skills. Full training will be provided. The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customers' expectations.
Main duties:
- Service Desk receiving calls from customers and booking jobs onto our in-house system
- Providing efficient Engineering service control to meet customer service levels
- Dealing with Sales Enquiries
- Ensure relationships with customers are maintained successfully
- Interact, liaise and co-operate with all Company employees
- Support other branch team colleagues to achieve branch targets
Relationships and Roles:
- Answers telephone in a manner that is courteous, and professional at all times
- Carry out duties for other branch administrators during absence
- Adhere to the Companies Health and Safety policies and procedures
- Have a full understanding of the company's management system (AMS)
- In addition, you may also be required to perform any other tasks within your skills and capabilities as required by Senior Management.
The successful Administrator will be:
- Self-confident
- Organised and articulate
- IT literate
- Excellent attention to detail
- Confident on the telephone
- Flexible
Equality, Diversity and Inclusion
Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.
Contact:
If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply!
Pay: £25,000.00 per month
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
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