At a Glance
- Tasks: Lead and motivate a team to improve operational efficiency and drive continuous improvement.
- Company: Established manufacturing organisation with over 30 years of experience in Tamworth.
- Benefits: 31 days holiday, healthcare cash plan, life assurance, and flexible unpaid holiday options.
- Other info: Office-based role with excellent career development opportunities.
- Why this job: Make a real impact by enhancing processes and leading a dynamic team.
- Qualifications: Experience in team leadership, strong analytical skills, and a passion for improvement.
The predicted salary is between 28000 - 30000 £ per year.
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking an Operational Support Team Leader to join their well-established team. This is an excellent opportunity for a process-driven, analytical, and solution-focused individual who thrives on improving operational efficiency, leading teams, and driving continuous improvement across business processes.
Salary is between £28,000 to £30,000 depending on experience. Hours of work are 9:30am to 5:30pm, Monday to Friday. Please note this is an office-based position.
Benefits include: 31 days holiday including Bank Holidays, Paycare Healthcare Cash Plan (including discounts and 24-hour GP access), Life Assurance x2, and the option to purchase up to 5 additional days' unpaid holiday through salary sacrifice.
This role requires someone who enjoys analysing data, improving workflows, and ensuring operational targets and service standards are consistently achieved.
Your duties will include:
- Lead, motivate and develop the Operational Support team, ensuring departmental objectives and KPIs are achieved
- Oversee daily operational activities, ensuring tasks are completed accurately, efficiently and within agreed timescales
- Monitor team performance, providing coaching, feedback and regular one-to-one support
- Conduct performance reviews and identify training and development opportunities
- Analyse operational data and performance metrics to identify trends, risks and opportunities for improvement
- Investigate operational issues, identify root causes and implement effective, long-term solutions
- Review and improve processes to increase efficiency, accuracy and productivity
- Produce reports to support business decision-making and operational planning
- Work collaboratively with internal departments to resolve operational challenges and improve cross-functional processes
- Ensure compliance with company policies, procedures and quality standards
- Support recruitment, onboarding and training of new team members
- Promote a positive, collaborative and high-performing team culture
- Support people management activities, including investigations where required
- Provide cover for other Team Leaders to ensure continuity across the department
To be successful as the Operational Support Team Leader, you will have:
- Experience leading or supervising a team
- A process-driven mindset with a passion for continuous improvement
- Strong analytical skills with the ability to interpret data and make informed decisions
- Excellent problem-solving skills with a proactive, solution-focused approach
- Experience producing reports and using data to drive operational improvements
- Strong organisational and planning skills with the ability to prioritise workloads effectively
- Excellent communication and interpersonal skills
- A confident and supportive leadership style with the ability to motivate and develop others
- Good knowledge of Microsoft Office, particularly Excel
- A calm, resilient and adaptable approach when working under pressure
- Understanding of HR policies and people management processes would be advantageous
Operational Support Team Leader in Tamworth employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Team Leader in Tamworth
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like All The Top Bananas, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Operational Support Team Leader in Tamworth
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to All The Top Bananas specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at All The Top Bananas
✨Know Your Manufacturing Processes
Before you walk into the interview with All The Top Bananas, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like All The Top Bananas value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
