Internal Sales Coordinator in Tamworth

Internal Sales Coordinator
Location: Tamworth
Salary: £31,000 + Annual Bonus & Benefits
Hours: Monday to Friday 9- 5pm

Our client is a well-established and growing business seeking a proactive Internal Sales Coordinator to join their friendly team in Tamworth. This is a varied role combining new business, account management and sales administration, making it ideal for someone who enjoys building customer relationships.

The Role
As a Sales Coordinator, you will play a key role in supporting customers throughout the sales process while identifying opportunities to maximise sales and strengthen client relationships.

Key Responsibilities
Manage a portfolio of existing customer accounts, building long-term relationships.
Process customer orders accurately and efficiently from enquiry through to delivery.
Respond to inbound sales enquiries, preparing quotations and following up opportunities.
Handle inbound calls within set KPIs
Make outbound calls to generate new leads/business
Manage customer expectations by phone, e-mail and other appropriate means of communication.
Use a pro-active approach for the upselling of current promotions.
Collaborate with key account managers targeting market sectors to identify and generate New Business.
Qualifying prospects from initial enquiries generating new business leads to handover to the sales team, allocating the correct sales manager.
Communicating with customers to identify their needs and requirements and identify sales opportunities
Supporting sales with onboarding new business, follow up calls/feedback, identifying opportunities to maximize sales.
Support when required on Focus accounts
Maintain data, customer details, pricing, and general updates in CRM & SAP
Support the external sales team with quotations, account management and administration.
Help achieve team sales targets by delivering outstanding customer support and identifying opportunities for account growth.

The successful candidate will have:

Previous experience within an Internal Sales, Sales Coordinator, Sales Support or Customer Account Management role.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to manage multiple priorities.
Experience processing customer orders and quotations.
A proactive and commercial approach with a passion for delivering excellent customer service.
Good IT skills, including experience using CRM systems and Microsoft Office.

What's on Offer
£31,000 Basic Salary
Monday to Friday Working Hours
Stable, Growing Business
Friendly and Supportive Team
Career Development Opportunities
Pension Scheme
25 Days Holiday plus Bank Holidays

Keywords:
Sales Coordinator, Internal Sales, Sales Administrator, Account Manager, Customer Account Manager, Sales Support, Customer Service, Order Processing, Sales Office, Sales Executive, Account Management, Quotations, CRM, Customer Relations, Sales Administration, Order Management, Business Development, Inbound Sales, Outbound Sales, Key Accounts, B2B Sales, Office Based, Tamworth, Staffordshire.

TPBN1_UKTJ