At a Glance
- Tasks: Lead a retail store, drive sales, and support a team of volunteers.
- Company: Prospect Hospice, making a real difference in the community.
- Benefits: Generous holiday, pension scheme, discounts, and wellbeing support.
- Other info: Inclusive workplace with training and development opportunities.
- Why this job: Shape a successful store while helping local patients and families.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
Ready to take the next step in your retail career? Whether you are an experienced Store Manager or an ambitious Assistant Manager ready to lead your own store, this is an opportunity to do retail differently. At Prospect Hospice, you will have the freedom to make decisions that really matter. From merchandising and pricing to leading your team and building relationships in the local community, you will have genuine autonomy to shape a successful store, all with the support of an experienced retail team behind you.
We're looking for an enthusiastic and motivated Retail Store Manager to lead our West Swindon store on a 12-month fixed term contract (maternity cover). You will create a welcoming destination for customers, volunteers and supporters while generating vital income that helps local patients and families receive expert hospice care when they need it most.
Hours: 37.5 hours per week (5 days, Monday to Sunday, including weekends and Bank Holidays)
What is the role?
This is an exciting opportunity to join our retail team, leading an established and successful store while making a meaningful difference to the lives of local patients and their families. You will be responsible for the overall success of the shop, ensuring it delivers an excellent customer experience while achieving ambitious income targets. Working closely with volunteers, supporters and the wider retail team, you'll:
- Lead the day-to-day operation of the store
- Drive sales, profitability and Gift Aid income
- Recruit, develop and support volunteers and your Assistant Store Manager
- Create an attractive, well-merchandised shopping environment
- Manage stock, cash handling and store compliance
- Build strong relationships within the local community to encourage donations and support
Who we're looking for
You'll be a confident retail manager or assistant manager who enjoys working with people and delivering results. You don't need charity retail experience. If you've successfully led a retail team and are passionate about delivering great customer service, we'll give you the support you need to succeed.
We're particularly interested in someone who:
- Has proven experience in a retail supervisory role in either commercial or charity retail
- Demonstrates strong leadership skills with a positive, people-focused approach
- Can motivate, coach and develop a team
- Is commercially aware and customer-focused
- Enjoys building relationships and engaging with the community
- Is organised, proactive and able to manage competing priorities
- Holds a full UK driving licence and is willing to support other shops when required
This is an active role involving regular lifting and moving of stock and extended periods on your feet. Manual handling training will be provided. We welcome applications from all candidates and will consider reasonable adjustments where possible; however, the essential duties require the ability to carry out ongoing physical activity.
For more information, please contact Rachael Daniel, Retail Area Manager, on 07779 299734.
Why join us?
As well as making a real difference to local people and their families, we offer a great range of benefits, including:
- 27 days holiday plus bank holidays (pro rata, rising with length of service)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers, including a Blue Light Discount Card
- Employee Assistance Programme and dedicated wellbeing support
- Comprehensive induction, training and development opportunities
- A values-led, inclusive working environment
How to Apply
If you're looking for a retail career with purpose, we'd love to hear from you. Experience in commercial or charity retail is equally welcome. To apply, please submit your CV and covering letter.
This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1974 (Exceptions Order).
Equality, Diversity and Inclusion
Prospect Hospice is committed to creating a diverse and inclusive workplace. We recognise that embracing diversity and eliminating discrimination benefits our people, our organisation and the communities we serve. We welcome applications from all individuals, regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, marriage or civil partnership status.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, any offer of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent convictions, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. We will review applications as they are received and reserve the right to close this vacancy early should sufficient applications be received.
Retail Store Manager | 12 Month FTC | Matenity Cover in Swindon employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager | 12 Month FTC | Matenity Cover in Swindon
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Store Manager | 12 Month FTC | Matenity Cover in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to All The Top Bananas:Don’t forget to personalise your application for All The Top Bananas! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that All The Top Bananas offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at All The Top Bananas and contribute positively during your temporary stint.
