At a Glance
- Tasks: Support governance and quality improvement to enhance patient care at Prospect Hospice.
- Company: Join a compassionate organisation dedicated to improving lives in the community.
- Benefits: Enjoy 27 days annual leave, NHS pension, and ongoing professional development.
- Other info: Flexible hours, inclusive environment, and opportunities for career growth.
- Why this job: Make a real difference behind the scenes in healthcare while developing your skills.
- Qualifications: Experience in administration with strong organisational and communication skills.
The predicted salary is between 20250 - 24750 £ per year.
Help us deliver outstanding care behind the scenes. At Prospect Hospice, every role makes a difference. We're looking for an organised, proactive and highly professional administrator to join Prospect Hospice, supporting the governance, quality improvement and patient safety work that underpins exceptional hospice care. If you enjoy bringing order to complexity, keeping projects on track and making a real difference behind the scenes, this is an opportunity to use your skills where they matter most.
Hours: 15 hours per week (across 3 or 4 days Monday-Friday)
About the role
Working closely with our Quality Improvement Lead and the wider patient services leadership team, you'll help coordinate the governance, quality improvement and patient safety activities that support outstanding hospice care. No two days are the same. One day you could be preparing papers for a clinical governance meeting, the next supporting quality improvement projects, collating audits results and helping produce reports that influence how we continue to improve patient care.
You'll provide administrative support for a range of important workstreams including:
- Clinical Governance and Quality Improvement
- Patient Safety Incident Response Framework (PSIRF)
- Infection Prevention and Control
- Medicines Management
- Audit and quality reporting
- CQC improvement planning
- Policy management and document control
Your work will help ensure our governance processes run smoothly and that our clinical teams have the information and support they need to deliver the very best care.
About you
You'll be an experienced administrator who thrives in a busy environment and enjoys working with detail, coordinating multiple priorities and supporting senior colleagues to deliver high-quality work. You'll have:
- Experience supporting senior managers or leadership teams.
- Excellent organisational skills and outstanding attention to detail.
- Experience preparing agendas, taking accurate minutes and tracking actions.
- Strong Microsoft Office skills, including Word, Excel, Outlook and Teams.
- The confidence to work independently while building positive relationships across multidisciplinary teams.
- Excellent written communication skills and the ability to handle confidential information with professionalism and discretion.
- Experience within healthcare, governance, quality improvement or the charity sector would be an advantage but isn't essential.
This is an excellent opportunity for an experienced administrator looking to develop specialist knowledge in clinical governance, quality improvement and patient safety within a healthcare environment.
Why join Prospect Hospice?
You'll become part of a compassionate organisation where every role contributes to improving the lives of patients and families facing life-limiting illness. As well as meaningful work, we offer a range of benefits including:
- 27 days annual leave plus bank holidays (rising with length service)
- NHS Pension (for existing members) or generous contributory pension
- Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
- Comprehensive induction and ongoing professional development
- A values led, inclusive working environment
- Free parking on-site
DBS Check
This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order).
Equality & Diversity
Prospect Hospice is committed to a diverse and inclusive working environment. We welcome applications from all individuals and are committed to eliminating discrimination in our workplace and the communities we serve.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, employment offers are subject to checks, which may include DBS, references, online and social media checks, and qualification verification. We expect all staff to share this commitment and follow our safeguarding policies and procedures.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. We review applications as they are received and may close the vacancy early.
Clinical Governance Administrator - 12 month fixed term contract in Swindon employer: All The Top Bananas
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