At a Glance
- Tasks: Coordinate equipment hires and ensure smooth operations in a fast-paced environment.
- Company: Join Mainline Group, a leading provider of powered access and lifting equipment.
- Benefits: Enjoy competitive pay, profit sharing, and a supportive team culture.
- Other info: Great career progression opportunities in a friendly and relaxed atmosphere.
- Why this job: Make a real impact by delivering exceptional customer service and building relationships.
- Qualifications: Energetic, enthusiastic, and a natural communicator with strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
Passionate about providing exceptional customer service and keeping operations running smoothly? Mainline Group is looking for a Hire Controller to join our team!
Location: Swadlincote, DE11 9DF
Salary: Competitive
Job Type: Full Time, permanent
About Us:
Established in 1982, Mainline is one of the UKs leading providers of specialist Powered Access, Lifting, and Handling equipment. Our loyal staff are vital to the success of our business and we seek to reward them with industry leading levels of remuneration including sharing the company profits that they helped generate. We operate one of the youngest and most up-to-date hire fleets within the UK today and this is supported by highly skilled staff who receive continuous training and development. Whilst we work hard, we also have a relaxed and friendly atmosphere where colleagues look out for each other. We prioritise a work-life balance and want our employees to have a fantastic family life which is why we almost never work weekends!
The Role:
As a Hire Controller, you will play a key role in ensuring the smooth and efficient running of our hire operations. This is a fast-paced and customer-focused position where you'll be responsible for coordinating equipment hires from start to finish. From managing enquiries and preparing quotations to organising deliveries and maintaining accurate records, you'll be at the heart of our daily operations. You'll work closely with our transport, operations, and workshop teams to ensure our customers receive the highest level of service and that our equipment is delivered safely, on time, and in excellent condition. This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and takes pride in delivering exceptional customer service.
Key Responsibilities:
- Act as the main point of contact for customers, handling hire enquiries by phone, email, and in person
- Provide accurate quotations and hire agreements in line with company pricing and availability
- Coordinate the delivery and collection of equipment with the transport and operations teams
- Liaise with the workshop to ensure all equipment is ready for hire and meets safety standards
- Manage off-hire requests, extensions, and contract amendments promptly
- Build and maintain strong relationships with both new and existing customers
- Maintain accurate records within the hire management system, ensuring compliance with company procedures
- Proactively maximise hire opportunities and fleet utilisation
- Handle customer issues or complaints professionally, escalating where necessary
You:
We're looking for someone who brings energy, enthusiasm, and a genuine passion for delivering great customer service. You'll be a natural communicator who enjoys working with people and thrives in a busy, fast-paced environment. You'll have a real interest in the hire industry and be keen to build a long-term career at the hire desk. Attention to detail, strong organisational skills, and the ability to stay calm under pressure will help you succeed in this role. Most importantly, you'll be a team player who's motivated, proactive, and ready to get stuck in wherever needed.
Benefits:
At Mainline our people are the cornerstone of our success. We're committed to offering a workplace that supports your ambitions, rewards your efforts and most importantly recognises your value!
- Competitive remuneration package including profit share
- Supportive working environment
- Chance to work within a friendly, experienced team
- Professional development opportunities
- Strong team culture that is supportive and collaborative
- A growing company with real potential for career progression and personal development
We are an equal opportunities employer and are proud of our local community, we welcome applications from anyone who feels they have the relevant experience and skills required to make a positive contribution to our business.
To submit your CV for this Hire Controller opportunity, click Apply now!
Hire Controller in Swadlincote employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Swadlincote
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like All The Top Bananas and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at All The Top Bananas!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like All The Top Bananas keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hire Controller in Swadlincote
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to All The Top Bananas:This is your chance to really connect with the team at All The Top Bananas. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with All The Top Bananas.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show All The Top Bananas that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at All The Top Bananas. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
