At a Glance
- Tasks: Lead sales and operations to create amazing golf experiences for our community.
- Company: Join a passionate team at an independent social enterprise focused on wellbeing.
- Benefits: Enjoy free golf access, 30 days leave, discounts, and early pay options.
- Other info: Be part of a mission-driven company that reinvests in local communities.
- Why this job: Make a real impact while promoting health and happiness in your community.
- Qualifications: Experience in customer service, sales, and the golf or leisure industry.
The predicted salary is between 27000 - 33000 £ per year.
Are you passionate about golf and ready to lead sales and operations for a dynamic site that delivers top-tier experiences?
??????I f so, were looking for dedicated and enthusiastic Sales and Operations Manager to join our team.
Benefits:
In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:
Free access to Mytime Leisure & Golf for you AND one other. (worth up to £1,000 each year!)
30 days annual leave (including bank holidays).
Additional leave with length of service.
Holiday purchase scheme.
25% off food and beverage and free hot drinks.
NEST pension.
Early Pay - withdraw a part of your salary in advance of the pay day.
New Employee Referral Bonus
Exceptional achievement award scheme.
Discounts, e Vouchers & salary sacrifice schemes via our Employee Benefits Platform.
Key
Duties:
To implement the marketing plan to maximise sales of memberships, golf societies, functions, business meetings and casual golfers to both sites, implementing effective prospecting, networking and referral schemes.
To set internal targets with Centre Manager for all FOH staff including respect to sales.
Monitor the performance of the operation through the companies accounting and reporting procedures and react appropriately.
Promote an excellent standard of customer service in accordance with the Mytime Active code of conduct and service standards.
To train & develop operations staff to ensure they have extensive product knowledge, customer service skills and sales techniques, to maximise sales.
To produce financial reports on the performance of each revenue stream.
To carry out all duties relating to Health & Safety requirements and regulations according to the Health & Safety Policy
Role requirements:
Previous experience of working in a customer services environment, including sales, cashless banking and promotions.
Experience of working in the Golf/Leisure industry.
Experience in marketing.
Experience in leading a team to deliver high-quality services
Commercial awareness and business acumen;
Sound knowledge on sales strategy and planning for golf and how to implement sales and promotional campaigns
Interested?
Here's a little more about us:
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services.
These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire.
We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible.
To date weve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
Satisfactory health clearance;
Two satisfactory references;
Proof of attainment of qualifications;
Evidence of your right to work in the United Kingdom; and
Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
Mytime Active reserve the right to remove the advert for this role as required.
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Sales and Operations Manager in Sutton Coldfield employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Sales and Operations Manager in Sutton Coldfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like All The Top Bananas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to All The Top Bananas
Don't be shy about reaching out to All The Top Bananas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales and Operations Manager in Sutton Coldfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about All The Top Bananas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at All The Top Bananas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
