People Advisor in Sutton Coldfield

Position: People Advisor (Employee Relations)

Location: Sutton Coldfield, Birmingham

Job Type: Full-Time, Fixed-Term Contract (18-months)

Salary: Up to £40,000 per annum

Be the Trusted Voice Behind Our People Decisions

At Dignity, we're committed to creating a supportive, inclusive and high-performing workplace where our colleagues can thrive. As an Employee Relations Advisor , you'll play a vital role in helping managers navigate people matters confidently, fairly and consistently, whilst ensuring we deliver an outstanding colleague experience across the business.

This is an excellent opportunity for an experienced HR or ER professional who enjoys building strong relationships, solving complex people challenges and influencing positive outcomes.

What You'll Be Doing

As a trusted advisor to managers and colleagues across the organisation, you'll provide expert guidance on a wide range of employee relations matters, helping to minimise risk while delivering practical, people-focused solutions.

Key responsibilities include: Managing employee relations casework from start to finish, including investigations, hearings and outcomes.
Advising and coaching managers on performance, probation and employee relations matters.
Supporting the delivery of people initiatives through data, insights and reporting.
Delivering and supporting people management training across the business.
Building collaborative relationships with stakeholders across the organisation and wider People team.
Supporting the delivery of a positive people agenda throughout the employee lifecycle.
What we're looking for

We're looking for someone who combines robust employee relations expertise with excellent stakeholder management skills and a genuine passion for helping people succeed.

You'll ideally have: Proven experience managing employee relations casework and advising managers on a wide range of ER matters.
Strong knowledge of UK employment law, policy interpretation and procedural fairness.
Experience coaching and influencing managers to achieve positive people outcomes.
Excellent written communication skills with the ability to produce high-quality documentation and reports.
Strong organisational skills with the ability to manage competing priorities and deadlines.
Advanced stakeholder management and relationship-building capability.
Experience using HR systems and data to support decision-making.
Adaptable, resilient and comfortable managing challenging conversations.
CIPD Level 5 (or above), or equivalent experience.
You'll enjoy this role if you You enjoy helping managers make confident, fair and balanced people decisions.
You can balance commercial thinking with empathy and professionalism.
You thrive in a fast-paced environment where no two days are the same.
You enjoy building strong relationships and being a trusted partner to the business.
You're passionate about creating a positive employee experience and driving continuous improvement.
What you can expect from us
Whether you're stepping into broader responsibility or deepening your expertise, we'll support you with a benefits package designed to help you thrive, both professionally and personally. Time to recharge - 25 days' annual leave plus bank holidays, giving you the space to rest and maintain a healthy balance.
Recognising your impact - Opportunity to earn a yearly bonus of up to £500.
Healthcare when it matters - Private medical cover for you, giving peace of mind and quicker access to treatment.
Planning for your future - 4% matched pension contribution to help you build long-term financial security.
Peace of mind - Life assurance cover at 2x your salary to support your loved ones.
Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
Developing your potential - Ongoing development opportunities, including apprenticeships and clear career progression pathways.
Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jabs and additional lifestyle discounts.
Making work easier - Free on-site parking available at most of our locations.
What are the next steps?
If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

Why Dignity
Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Our head office teams, across functions like finance, HR, marketing and IT, make sure the people working directly with families have what they need to do that well.

Dignity is going through a real period of change. We're building better systems, simplifying how things work, and strengthening the business for the long term, and head office plays a big part in making that happen.

We look for people who take pride in their work, support their colleagues, and want to keep learning. You'll be part of a close team, andyou'llbe able to see the difference your work makes, even when you're not working with families directly.

If you're looking for a role with variety, a supportive team, and the chance to grow, Dignity is a good place to be.

FCA Statement
Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.
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