Supplier Relationship Manager

Are you an experienced supplier, contract and procurement professional with strong commercial awareness, excellent stakeholder skills and the ability to drive performance, compliance and continuous improvement? This is a great opportunity to play a key role in managing supplier relationships across a Surveying & Minor Works function, using your procurement experience to support compliant, cost-effective and high-quality services that make a real difference to residents.

Your duties as the Supplier Relationship Manager include:

• Supplier and Contract Management: Manage supplier relationships, contract delivery, mobilisation, performance reviews and ongoing governance across the Surveying & Minor Works portfolio.
• Procurement Compliance: Ensure supplier activity, contract management and governance processes comply with procurement legislation, the Procurement Act and internal policies.
• Performance and Service Improvement: Monitor KPIs, SLAs and supplier performance data to identify risks, resolve issues and drive continuous improvement.
• Commercial Oversight: Monitor contract spend, support forecasting, validate invoices and variations, and identify cost-saving opportunities.
• Stakeholder Engagement: Work closely with internal teams, Procurement, Legal, Finance, suppliers, contractors and senior stakeholders to support effective contract delivery.
• Compliance and Audit Support: Maintain accurate documentation, governance logs and audit-ready evidence, supporting operational, financial, health and safety and procurement reviews.
• Social Value and Risk Management: Track social value commitments, promote responsible procurement and manage supplier, procurement and delivery risks.
• Team Leadership: Line manage Supplier Relationship Coordinators, supporting effective performance, organisation and delivery.

CANDIDATE REQUIREMENTS

• Essential procurement experience, with a strong understanding of compliant procurement processes, supplier governance and contract management.
• Strong experience in supplier relationship management, contract management and supplier performance monitoring.
• Experience within social housing or a similar regulated environment.
• Knowledge of procurement legislation, regulatory requirements and the Procurement Act.
• Strong commercial awareness, including budgets, purchase orders, invoices, variations and financial oversight.
• Confident using KPIs, SLAs, reporting data and contract terms to challenge performance and support improvement.
• Excellent communication, stakeholder management and relationship-building skills.
• Strong organisational skills, with the ability to maintain accurate records, trackers, governance logs and audit-ready evidence.
• Ability to identify risk, manage escalations and work effectively with internal teams, suppliers, contractors, auditors and senior stakeholders.
• Educated to GCSE level or equivalent in Maths and English.

BENEFITS

• 25 days holiday plus Bank Holidays, rising to 28 days after service.
• Up to 8% contributory pension.
• A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family.
• Access to a wide range of staff discounts.
• Investment in your learning and development.
• Cycle to Work Scheme with access to cycling equipment throughout the year, paid via monthly salary deductions.

This role requires a DBS Check.

If this sounds like you, we encourage you to apply even if you do not feel you meet the criteria 100%.