At a Glance
- Tasks: Support customers in maintaining their homes and managing tenancy accounts.
- Company: Join a top-rated workplace dedicated to making a difference.
- Benefits: Earn £26,300 plus 34 days leave, health cash plan, and pension contributions.
- Other info: Work Monday to Friday with opportunities for personal growth and development.
- Why this job: Make a real impact in people's lives while enjoying a supportive work environment.
- Qualifications: Experience in property management or compliance is a plus, but not essential.
The predicted salary is between 26300 - 26300 £ per year.
About the role
Earn £26,300 per annum plus great benefits including Health Cash Plan.
Home, a place where you belong. This is a great opportunity to join our team. You will support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you will support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you will do:
- Making sure that our customers' properties are homes they can be proud of, you will support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- To support the next customers who need our help and for maximum occupancy, you will turn around vacant or void rooms/bed spaces/properties within set timescales. This will involve picking up a broom or paint brush!
- You will carry out and record the routine safety and compliance checks in our buildings and communities making sure we are compliant.
- You will also manage the admin updating records, ordering, and arranging payment for works to be done.
Why join us?
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top Great Places to Work!
You have:
- A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
- A can-do positive attitude, you’re proactive and well organised, and able to work on your initiative.
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners.
- A passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
The practical bits:
- Working Monday - Friday 9am - 5pm.
- Based at our service in Sunderland with occasional travel.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- You will need an Enhanced DBS check done and we pay for that.
Stronger together. We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a me day).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
Finally, for reasonable adjustments email. Roles can close early, so don’t delay applying.
Housing Management Worker in Sunderland employer: All The Top Bananas
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